Scheduled Maintenance for Production- 15th November 2025
Scheduled Maintenance
Report for Pitney Bowes
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing a system maintenance in our Expedited Delivery Services PRODUCTION environment on Saturday, 2025-11-15 at 07:00 PM ET for a total duration of 12 hours.
Description:
We will be making modifications to the Expedited Delivery Services environment to improve overall performance and stability.
Please note that although the maintenance window is scheduled for 12 hours, there is no full downtime expected. However, you may experience intermittent errors 2–3 times during this window, with each occurrence not exceeding 10–15 minutes.
Start Date/Time: 2025-11-15, 07:00 PM ET
End Date/Time: 2025-11-16, 07:00 AM ET
If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at: ClientSupportTechServices@pb.com
Description:
We will be making modifications to the Expedited Delivery Services environment to improve overall performance and stability.
Please note that although the maintenance window is scheduled for 12 hours, there is no full downtime expected. However, you may experience intermittent errors 2–3 times during this window, with each occurrence not exceeding 10–15 minutes.
Start Date/Time: 2025-11-15, 07:00 PM ET
End Date/Time: 2025-11-16, 07:00 AM ET
If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at: ClientSupportTechServices@pb.com
This scheduled maintenance affected: eCommerce APIs (Shipping APIs) (Address Validation, Carrier Info, Create Label, Create Manifest, SFTP - File Downloads, Get Rates, Merchant Portal, Pickups, Register Merchant, Retrieve HS Codes, Shopping Cart Quotes, Tracking, Transaction Reports).