In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 2026 - 20:00 EDT
Scheduled - The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files.

During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window.

Start Time: Sunday, March 15 at 8:00 PM ET
End Time: Monday, March 16 at 4:00 AM ET

If you have any questions or concerns, please feel free to contact us.

Thank you,
Client Support Tech Services

Mar 15, 2026 20:00 - Mar 16, 2026 04:00 EDT
Shipping Operational
90 days ago
100.0 % uptime
Today
PitneyShip & PitneyShip Pro USA Operational
90 days ago
100.0 % uptime
Today
PitneyShip Pro Canada Operational
90 days ago
100.0 % uptime
Today
PitneyShip & PitneyShip Pro Europe Operational
90 days ago
100.0 % uptime
Today
PitneyShip Pro UK Operational
90 days ago
100.0 % uptime
Today
PitneyShip Enterprise USA Operational
90 days ago
100.0 % uptime
Today
PitneyShip Enterprise Europe Operational
90 days ago
100.0 % uptime
Today
ShipAccel USA Operational
90 days ago
100.0 % uptime
Today
PitneyTrack & Lockers Operational
90 days ago
100.0 % uptime
Today
PitneyTrack USA Operational
90 days ago
100.0 % uptime
Today
PitneyTrack Canada Operational
90 days ago
100.0 % uptime
Today
PitneyTrack Europe Operational
90 days ago
100.0 % uptime
Today
PitneyTrack UK Operational
90 days ago
100.0 % uptime
Today
PitneyTrack ANZ Operational
90 days ago
100.0 % uptime
Today
ParcelPoint USA Operational
90 days ago
100.0 % uptime
Today
ParcelPoint Canada Operational
90 days ago
100.0 % uptime
Today
PitneyAnalytics Operational
90 days ago
99.96 % uptime
Today
PitneyAnalytics USA Operational
90 days ago
99.94 % uptime
Today
PitneyAnalytics Canada Operational
90 days ago
99.98 % uptime
Today
FedRAMP Operational
90 days ago
99.99 % uptime
Today
PitneyShip & PitneyShip Pro Operational
90 days ago
100.0 % uptime
Today
PitneyTrack Operational
90 days ago
100.0 % uptime
Today
ParcelPoint Operational
90 days ago
100.0 % uptime
Today
PitneyAnalytics Operational
90 days ago
99.98 % uptime
Today
Shipping360 APIs Operational
90 days ago
100.0 % uptime
Today
Shipment Operational
90 days ago
100.0 % uptime
Today
Address Operational
90 days ago
100.0 % uptime
Today
Carrier Account Operational
90 days ago
100.0 % uptime
Today
Manifest Operational
90 days ago
100.0 % uptime
Today
Multipiece APIs Operational
90 days ago
100.0 % uptime
Today
Payment Operational
90 days ago
100.0 % uptime
Today
Pickups Operational
90 days ago
100.0 % uptime
Today
Print Operational
90 days ago
100.0 % uptime
Today
Shipment By Rate Shop Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Batch Operational
90 days ago
100.0 % uptime
Today
Cost Account Management Operational
90 days ago
100.0 % uptime
Today
Location Operational
90 days ago
100.0 % uptime
Today
Ecommerce Connectors Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
100.0 % uptime
Today
Etsy Operational
90 days ago
100.0 % uptime
Today
Mirakl/Macys Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
MSDynamics Operational
90 days ago
100.0 % uptime
Today
NetSuite Operational
90 days ago
100.0 % uptime
Today
QuickBooks Operational
90 days ago
100.0 % uptime
Today
TikTok Operational
90 days ago
100.0 % uptime
Today
Pharma Connectors Operational
90 days ago
100.0 % uptime
Today
McKesson Operational
90 days ago
100.0 % uptime
Today
EPIC Operational
90 days ago
100.0 % uptime
Today
SendPro Enterprise Operational
90 days ago
100.0 % uptime
Today
Smart Access Management Operational
90 days ago
100.0 % uptime
Today
Smart Access Management (SAM) ANZ Operational
90 days ago
100.0 % uptime
Today
Smart Access Management (SAM) UK Operational
90 days ago
100.0 % uptime
Today
Client Connect Operational
90 days ago
100.0 % uptime
Today
client.pitneybowes.com Operational
90 days ago
100.0 % uptime
Today
Consumer Connect Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Returns Operational
90 days ago
100.0 % uptime
Today
The Publisher Operational
90 days ago
100.0 % uptime
Today
Consumer Connect Application Operational
90 days ago
100.0 % uptime
Today
eCommerce APIs (Shipping APIs) Under Maintenance
90 days ago
100.0 % uptime
Today
Address Validation Operational
90 days ago
100.0 % uptime
Today
Carrier Info Operational
90 days ago
100.0 % uptime
Today
Create Label Operational
90 days ago
100.0 % uptime
Today
Create Manifest Operational
90 days ago
100.0 % uptime
Today
SFTP - File Downloads Operational
90 days ago
100.0 % uptime
Today
Get Rates Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Pickups Operational
90 days ago
100.0 % uptime
Today
Register Merchant Operational
90 days ago
100.0 % uptime
Today
Retrieve HS Codes Operational
90 days ago
100.0 % uptime
Today
Shopping Cart Quotes Operational
90 days ago
100.0 % uptime
Today
Tracking Under Maintenance
90 days ago
100.0 % uptime
Today
Transaction Reports Operational
90 days ago
100.0 % uptime
Today
eCommerce APIs (Shipping APIs) - Sandbox Operational
90 days ago
100.0 % uptime
Today
Address Validation Operational
90 days ago
100.0 % uptime
Today
Carrier Info Operational
90 days ago
100.0 % uptime
Today
Create Label Operational
90 days ago
100.0 % uptime
Today
Create Manifest Operational
90 days ago
100.0 % uptime
Today
SFTP - File Downloads Operational
90 days ago
100.0 % uptime
Today
Get Rates Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Pickups Operational
90 days ago
100.0 % uptime
Today
Register Merchant Operational
90 days ago
100.0 % uptime
Today
Retrieve HS Codes Operational
90 days ago
100.0 % uptime
Today
Shopping Cart Quotes Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Transaction Reports Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
Carriers Operational
90 days ago
99.94 % uptime
Today
Addison Lee Operational
90 days ago
100.0 % uptime
Today
AMS Operational
90 days ago
100.0 % uptime
Today
Aramex Operational
90 days ago
100.0 % uptime
Today
Australia Post Operational
90 days ago
100.0 % uptime
Today
Bluedart Operational
90 days ago
100.0 % uptime
Today
BoxBerry Operational
90 days ago
100.0 % uptime
Today
Canpar Operational
90 days ago
100.0 % uptime
Today
Canada Post Operational
90 days ago
98.5 % uptime
Today
CouriersPlease Operational
90 days ago
100.0 % uptime
Today
DAI Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
Dicom Canada Operational
90 days ago
100.0 % uptime
Today
Doordash Operational
90 days ago
100.0 % uptime
Today
DPD Operational
90 days ago
100.0 % uptime
Today
DRAGONFLY Operational
90 days ago
100.0 % uptime
Today
Fastway Couriers Operational
90 days ago
100.0 % uptime
Today
FedEX Operational
90 days ago
99.85 % uptime
Today
GLS Operational
90 days ago
100.0 % uptime
Today
gofor Operational
90 days ago
100.0 % uptime
Today
ICS Operational
90 days ago
100.0 % uptime
Today
INTELCOM Operational
90 days ago
100.0 % uptime
Today
Japan Post Operational
90 days ago
100.0 % uptime
Today
Lasership Operational
90 days ago
100.0 % uptime
Today
Loomis Operational
90 days ago
100.0 % uptime
Today
Lone Star Overnight Operational
90 days ago
100.0 % uptime
Today
Metroland Operational
90 days ago
100.0 % uptime
Today
Midland Operational
90 days ago
100.0 % uptime
Today
MyPost Business Operational
90 days ago
100.0 % uptime
Today
ONTIME Operational
90 days ago
100.0 % uptime
Today
Ontrack Operational
90 days ago
100.0 % uptime
Today
ParcelForce Operational
90 days ago
99.99 % uptime
Today
Purolator Operational
90 days ago
99.91 % uptime
Today
RavenForce Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
99.96 % uptime
Today
Rx2Go Operational
90 days ago
100.0 % uptime
Today
SDD Express Operational
90 days ago
100.0 % uptime
Today
Sendle Operational
90 days ago
100.0 % uptime
Today
Spee-Dee Operational
90 days ago
99.91 % uptime
Today
Spring GDS Operational
90 days ago
100.0 % uptime
Today
Supreme Systems Operational
90 days ago
100.0 % uptime
Today
Supreme Systems (Powered by DataTrac) Operational
90 days ago
100.0 % uptime
Today
TFORCE Operational
90 days ago
100.0 % uptime
Today
Uniuni Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
99.32 % uptime
Today
USPS Operational
90 days ago
100.0 % uptime
Today
Yodel Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 16, 2026

No incidents reported today.

Mar 15, 2026
Resolved - Canada Post have resolved the issue and all services are functional now.
Mar 15, 18:36 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Mar 15, 17:04 EDT
Resolved - UPS have resolved the issue and all services are functional now.
Mar 15, 13:55 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Mar 15, 13:05 EDT
Resolved - Spee-Dee have resolved the issue and all services are functional now.
Mar 15, 03:55 EDT
Investigating - Failures are being observed for Spee-Dee carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Spee-Dee and we will update as we make progress.

Mar 15, 02:58 EDT
Resolved - UPS have resolved the issue and all services are functional now.
Mar 15, 02:26 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Mar 15, 00:45 EDT
Completed - The scheduled maintenance has been completed.
Mar 15, 01:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 23:30 EDT
Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services - Track Package API in PRODUCTION environment on Saturday, 2026-03-14, 11:30 PM ET for 2 hours.

Description:
We will be making modifications to the Expedited Delivery Services - Track Package API PRODUCTION environment which will improve overall performance and stability.

Start date/Time : 2026-03-14 11:30 PM ET
End date/ Time: 2026-03-15 01:30 AM ET

Please be aware that during the maintenance window, you may encounter occasional, brief errors only for On Demand Tracking. However, all systems will remain operational, and no significant issues are expected.

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.

Mar 13, 07:56 EDT
Mar 14, 2026
Mar 13, 2026
Resolved - Purolator have resolved the issue and all services are functional now.
Mar 13, 17:16 EDT
Investigating - Failures are being observed for Purolator carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Purolator and we will update as we make progress.

Mar 13, 16:02 EDT
Resolved - USPS Final update March 13 2026 03:00 PM

Processing backlogs have caught up.
USPS Tracking® is available and current.
Customer extracts are current.

Mar 13, 15:44 EDT
Investigating - USPS is currently experiencing an issue with their Tracking Services from approximately 10:00 AM ET on 03/13/26 that may prevent you from using the tracking services for USPS carriers.

Processing of inbound Shipping Services manifest, Shipping Partner event files, and scan events sent to PTR continue to be received but are experiencing a delay in processing.

USPS Tracking® is currently available but data displayed may be stale. Customer extracts are delayed.

Webhooks data provided is impacted by delays.

Once we have an update we will send you as quickly as possible.

Mar 13, 11:03 EDT
Resolved - Canada Post have resolved the issue and all services are functional now.
Mar 13, 15:24 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Mar 13, 11:47 EDT
Mar 12, 2026
Resolved - We experienced a technical issue earlier today. At this time we see full functionality in the Expedited Delivery Services. We continue to closely monitor the situation.
Mar 12, 12:08 EDT
Investigating - USPS is currently experiencing technical issues with Ship API Services. This may prevent you from using Rate and Create Shipment APIs.

Our Emergency Response Team is working with the USPS team to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

Mar 12, 11:31 EDT
Mar 11, 2026

No incidents reported.

Mar 10, 2026
Resolved - Canada Post have resolved the issue and all services are functional now.
Mar 10, 10:31 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Mar 10, 09:33 EDT
Mar 9, 2026
Resolved - Canada Post have resolved the issue and all services are functional now.
Mar 9, 16:42 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Mar 9, 15:58 EDT
Resolved - Canada Post have resolved the issue and all services are functional now.
Mar 9, 15:34 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Mar 9, 14:34 EDT
Resolved - Canada Post have resolved the issue and all services are functional now.
Mar 9, 14:08 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Mar 9, 13:04 EDT
Resolved - Canada Post have resolved the issue and all services are functional now.
Mar 9, 10:45 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Mar 9, 10:01 EDT
Resolved - UPS have resolved the issue and all services are functional now.
Mar 9, 08:31 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Mar 9, 07:33 EDT
Mar 8, 2026
Completed - The scheduled maintenance has been completed.
Mar 8, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 20:00 EST
Scheduled - The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files.

During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window.

Start Time: Saturday, March 7 at 8:00 PM ET
End Time: Sunday, March 8 at 4:00 AM ET

If you have any questions or concerns, please feel free to contact us.

Thank you,
Client Support Tech Services

Mar 6, 08:55 EST
Mar 7, 2026
Completed - The scheduled maintenance has been completed.
Mar 7, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 19:00 EST
Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services PRODUCTION environment on Saturday, 2026-03-07, 07:00 PM ET for 4 hours.

Description:
We will be making modifications to the Expedited Delivery Services PRODUCTION environment which will improve overall performance and stability.

Start date/Time : 2026-03-07 07:00 PM ET
End date/ Time : 2026-03-07 11:00 PM ET

Please be aware that during the maintenance window, you may encounter occasional, brief errors. However, all systems will remain operational, and no significant issues are expected.

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.

Mar 3, 06:49 EST
Mar 6, 2026
Resolved - UPS have resolved the issue and all services are functional now.
Mar 6, 07:57 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Mar 6, 07:19 EST
Mar 5, 2026

No incidents reported.

Mar 4, 2026
Resolved - UPS have resolved the issue and all services are functional now.
Mar 4, 07:54 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Mar 4, 07:10 EST
Resolved - UPS have resolved the issue and all services are functional now.
Mar 4, 01:02 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Mar 4, 00:14 EST
Mar 3, 2026
Resolved - Canada Post have resolved the issue and all services are functional now.
Mar 3, 22:32 EST
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Mar 3, 21:34 EST
Resolved - Canada Post have resolved the issue and all services are functional now.
Mar 3, 16:24 EST
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Mar 3, 15:28 EST
Resolved - UPS have resolved the issue and all services are functional now.
Mar 3, 08:00 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Mar 3, 06:52 EST
Resolved - UPS have resolved the issue and all services are functional now.
Mar 3, 01:04 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Mar 3, 00:14 EST
Mar 2, 2026
Resolved - UPS have resolved the issue and all services are functional now.
Mar 2, 16:00 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Mar 2, 15:02 EST
Resolved - UPS have resolved the issue and all services are functional now.
Mar 2, 07:40 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Mar 2, 07:08 EST
Completed - The scheduled maintenance has been completed.
Mar 2, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 20:00 EST
Scheduled - The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files.

During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window.

Start Time: Sunday, March 1 at 8:00 PM ET
End Time: Monday, March 2 at 4:00 AM ET

If you have any questions or concerns, please feel free to contact us.

Thank you,
Client Support Tech Services

Feb 26, 15:03 EST