Update - The issue has been resolved for FedRAMP(GovCloud) and Canada region. Investigation for the US region is currently in progress, and we will keep you posted with further updates.
Jan 30, 2026 - 13:04 EST
Investigating - We are currently experiencing technical issues with our SP360 PitneyAnalytics for US, Canada and FedRAMP(GovCloud) region.
Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

Jan 30, 2026 - 12:03 EST
Shipping Operational
90 days ago
99.97 % uptime
Today
PitneyShip & PitneyShip Pro USA Operational
90 days ago
99.98 % uptime
Today
PitneyShip Pro Canada Operational
90 days ago
99.92 % uptime
Today
PitneyShip & PitneyShip Pro Europe Operational
90 days ago
99.98 % uptime
Today
PitneyShip Pro UK Operational
90 days ago
99.98 % uptime
Today
PitneyShip Enterprise USA Operational
90 days ago
99.98 % uptime
Today
PitneyShip Enterprise Europe Operational
90 days ago
99.98 % uptime
Today
ShipAccel USA Operational
90 days ago
99.98 % uptime
Today
PitneyTrack & Lockers Operational
90 days ago
99.98 % uptime
Today
PitneyTrack USA Operational
90 days ago
99.98 % uptime
Today
PitneyTrack Canada Operational
90 days ago
99.98 % uptime
Today
PitneyTrack Europe Operational
90 days ago
99.98 % uptime
Today
PitneyTrack UK Operational
90 days ago
99.98 % uptime
Today
PitneyTrack ANZ Operational
90 days ago
99.98 % uptime
Today
ParcelPoint USA Operational
90 days ago
99.98 % uptime
Today
ParcelPoint Canada Operational
90 days ago
99.98 % uptime
Today
PitneyAnalytics Partial Outage
90 days ago
99.98 % uptime
Today
PitneyAnalytics USA Partial Outage
90 days ago
99.98 % uptime
Today
PitneyAnalytics Canada Operational
90 days ago
99.98 % uptime
Today
FedRAMP Operational
90 days ago
99.99 % uptime
Today
PitneyShip & PitneyShip Pro Operational
90 days ago
100.0 % uptime
Today
PitneyTrack Operational
90 days ago
100.0 % uptime
Today
ParcelPoint Operational
90 days ago
100.0 % uptime
Today
PitneyAnalytics Operational
90 days ago
99.98 % uptime
Today
Shipping360 APIs Operational
90 days ago
100.0 % uptime
Today
Shipment Operational
90 days ago
100.0 % uptime
Today
Address Operational
90 days ago
100.0 % uptime
Today
Carrier Account Operational
90 days ago
100.0 % uptime
Today
Manifest Operational
90 days ago
100.0 % uptime
Today
Multipiece APIs Operational
90 days ago
100.0 % uptime
Today
Payment Operational
90 days ago
100.0 % uptime
Today
Pickups Operational
90 days ago
100.0 % uptime
Today
Print Operational
90 days ago
100.0 % uptime
Today
Shipment By Rate Shop Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Batch Operational
90 days ago
100.0 % uptime
Today
Cost Account Management Operational
90 days ago
100.0 % uptime
Today
Location Operational
90 days ago
100.0 % uptime
Today
Ecommerce Connectors Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
100.0 % uptime
Today
Etsy Operational
90 days ago
100.0 % uptime
Today
Mirakl/Macys Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
MSDynamics Operational
90 days ago
100.0 % uptime
Today
NetSuite Operational
90 days ago
100.0 % uptime
Today
QuickBooks Operational
90 days ago
100.0 % uptime
Today
TikTok Operational
90 days ago
100.0 % uptime
Today
Pharma Connectors Operational
90 days ago
100.0 % uptime
Today
McKesson Operational
90 days ago
100.0 % uptime
Today
EPIC Operational
90 days ago
100.0 % uptime
Today
SendPro Enterprise Operational
90 days ago
100.0 % uptime
Today
Smart Access Management Operational
90 days ago
100.0 % uptime
Today
Smart Access Management (SAM) ANZ Operational
90 days ago
100.0 % uptime
Today
Smart Access Management (SAM) UK Operational
90 days ago
100.0 % uptime
Today
Client Connect Operational
90 days ago
100.0 % uptime
Today
client.pitneybowes.com Operational
90 days ago
100.0 % uptime
Today
Consumer Connect Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Returns Operational
90 days ago
100.0 % uptime
Today
The Publisher Operational
90 days ago
100.0 % uptime
Today
Consumer Connect Application Operational
90 days ago
100.0 % uptime
Today
eCommerce APIs (Shipping APIs) Operational
90 days ago
100.0 % uptime
Today
Address Validation Operational
90 days ago
100.0 % uptime
Today
Carrier Info Operational
90 days ago
100.0 % uptime
Today
Create Label Operational
90 days ago
100.0 % uptime
Today
Create Manifest Operational
90 days ago
100.0 % uptime
Today
SFTP - File Downloads Operational
90 days ago
100.0 % uptime
Today
Get Rates Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Pickups Operational
90 days ago
100.0 % uptime
Today
Register Merchant Operational
90 days ago
100.0 % uptime
Today
Retrieve HS Codes Operational
90 days ago
100.0 % uptime
Today
Shopping Cart Quotes Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Transaction Reports Operational
90 days ago
100.0 % uptime
Today
eCommerce APIs (Shipping APIs) - Sandbox Operational
90 days ago
100.0 % uptime
Today
Address Validation Operational
90 days ago
100.0 % uptime
Today
Carrier Info Operational
90 days ago
100.0 % uptime
Today
Create Label Operational
90 days ago
100.0 % uptime
Today
Create Manifest Operational
90 days ago
100.0 % uptime
Today
SFTP - File Downloads Operational
90 days ago
100.0 % uptime
Today
Get Rates Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Pickups Operational
90 days ago
100.0 % uptime
Today
Register Merchant Operational
90 days ago
100.0 % uptime
Today
Retrieve HS Codes Operational
90 days ago
100.0 % uptime
Today
Shopping Cart Quotes Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Transaction Reports Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
Carriers Operational
90 days ago
99.95 % uptime
Today
Addison Lee Operational
90 days ago
100.0 % uptime
Today
AMS Operational
90 days ago
100.0 % uptime
Today
Aramex Operational
90 days ago
100.0 % uptime
Today
Australia Post Operational
90 days ago
100.0 % uptime
Today
Bluedart Operational
90 days ago
100.0 % uptime
Today
BoxBerry Operational
90 days ago
100.0 % uptime
Today
Canpar Operational
90 days ago
100.0 % uptime
Today
Canada Post Operational
90 days ago
98.69 % uptime
Today
CouriersPlease Operational
90 days ago
100.0 % uptime
Today
DAI Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
Dicom Canada Operational
90 days ago
100.0 % uptime
Today
Doordash Operational
90 days ago
100.0 % uptime
Today
DPD Operational
90 days ago
100.0 % uptime
Today
DRAGONFLY Operational
90 days ago
100.0 % uptime
Today
Fastway Couriers Operational
90 days ago
100.0 % uptime
Today
FedEX Operational
90 days ago
99.8 % uptime
Today
GLS Operational
90 days ago
100.0 % uptime
Today
gofor Operational
90 days ago
100.0 % uptime
Today
ICS Operational
90 days ago
100.0 % uptime
Today
INTELCOM Operational
90 days ago
100.0 % uptime
Today
Japan Post Operational
90 days ago
100.0 % uptime
Today
Lasership Operational
90 days ago
100.0 % uptime
Today
Loomis Operational
90 days ago
100.0 % uptime
Today
Lone Star Overnight Operational
90 days ago
100.0 % uptime
Today
Metroland Operational
90 days ago
100.0 % uptime
Today
Midland Operational
90 days ago
100.0 % uptime
Today
MyPost Business Operational
90 days ago
100.0 % uptime
Today
ONTIME Operational
90 days ago
100.0 % uptime
Today
Ontrack Operational
90 days ago
100.0 % uptime
Today
ParcelForce Operational
90 days ago
99.99 % uptime
Today
Purolator Operational
90 days ago
99.99 % uptime
Today
RavenForce Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
99.98 % uptime
Today
Rx2Go Operational
90 days ago
100.0 % uptime
Today
SDD Express Operational
90 days ago
100.0 % uptime
Today
Sendle Operational
90 days ago
100.0 % uptime
Today
Spee-Dee Operational
90 days ago
100.0 % uptime
Today
Spring GDS Operational
90 days ago
100.0 % uptime
Today
Supreme Systems Operational
90 days ago
100.0 % uptime
Today
Supreme Systems (Powered by DataTrac) Operational
90 days ago
100.0 % uptime
Today
TFORCE Operational
90 days ago
100.0 % uptime
Today
Uniuni Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
99.42 % uptime
Today
USPS Operational
90 days ago
100.0 % uptime
Today
Yodel Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

USPS Tracking Scheduled Maintenance Jan 30, 2026 20:00 - Jan 31, 2026 04:00 EST

The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files.

During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window.

Start Time: Friday, January 30 at 8:00 PM ET
End Time: Saturday, January 31 at 4:00 AM ET

If you have any questions or concerns, please feel free to contact us.

Thank you,
Client Support Tech Services

Posted on Jan 30, 2026 - 08:08 EST

Planned Maintenance – Certificate Renewal (No Downtime) 30th January 2026 Jan 30, 2026 22:30 - Jan 31, 2026 00:30 EST

We will be renewing a custom domain certificate in Pre-Prod and Production on Friday, January 30, 2026.

This is a routine maintenance activity, and no service impact or downtime is expected.

Start Time: Friday, January 30, 10:30 PM
End Time: Saturday, January 31, 00:30 AM
Duration: 2 hours

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.

Posted on Jan 29, 2026 - 11:42 EST

USPS Tracking Scheduled Maintenance February 1 Feb 1, 2026 20:00 - Feb 2, 2026 04:00 EST

The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files.

During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window.

Start Time: Sunday, February 1, 2026 at 8:00 PM ET
End Time: Monday, February 2, 2026 at 04:00 AM ET

If you have any questions or concerns, please feel free to contact us.

Thank you,
Client Support Tech Services

Posted on Jan 29, 2026 - 12:52 EST

Scheduled Maintenance for USPS APIs - 11th Feb 2026 Feb 11, 2026 21:00 - Feb 12, 2026 01:00 EST

As part of our ongoing effort to strengthen USPS APIs Delivery Services infrastructure, USPS will be performing system maintenance in PRODUCTION environment on Wednesday, 2026-02-11 , 09:00 PM ET for 4 hours.

Description:
USPS will be making modifications to the USPS APIs Delivery Services PRODUCTION environment which will improve overall performance and stability.

Start date/Time : 2026-02-11 09:00 PM ET
End date/ Time: 2026-02-12 01:00 AM ET

Please be aware that during the maintenance window, you may encounter occasional, brief errors. However, all systems will remain operational, and no significant issues are expected.

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.

Posted on Jan 29, 2026 - 11:19 EST
Jan 30, 2026
Resolved - UPS have resolved the issue and all services are functional now.
Jan 30, 13:08 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Jan 30, 12:10 EST
Jan 29, 2026
Resolved - FedEx have resolved the issue and all services are functional now.
Jan 29, 19:48 EST
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

Jan 29, 19:41 EST
Resolved - FedEx have resolved the issue and all services are functional now.
Jan 29, 19:39 EST
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

Jan 29, 19:30 EST
Resolved - FedEx have resolved the issue and all services are functional now.
Jan 29, 19:16 EST
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

Jan 29, 19:08 EST
Resolved - FedEx have resolved the issue and all services are functional now.
Jan 29, 18:46 EST
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

Jan 29, 18:33 EST
Resolved - UPS have resolved the issue and all services are functional now.
Jan 29, 16:52 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Jan 29, 16:47 EST
Resolved - FedEx have resolved the issue and all services are functional now.
Jan 29, 11:38 EST
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

Jan 29, 10:00 EST
Resolved - FedEx have resolved the issue and all services are functional now.
Jan 29, 09:59 EST
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

Jan 29, 09:17 EST
Resolved - FedEx have resolved the issue and all services are functional now.
Jan 29, 09:14 EST
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

Jan 29, 09:04 EST
Resolved - FedEx have resolved the issue and all services are functional now.
Jan 29, 08:56 EST
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

Jan 29, 08:46 EST
Resolved - FedEx have resolved the issue and all services are functional now.
Jan 29, 08:21 EST
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

Jan 29, 08:13 EST
Jan 28, 2026
Resolved - FedEx have resolved the issue and all services are functional now.
Jan 28, 22:45 EST
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

Jan 28, 22:33 EST
Resolved - FedEx have resolved the issue and all services are functional now.
Jan 28, 22:26 EST
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

Jan 28, 22:17 EST
Resolved - UPS have resolved the issue and all services are functional now.
Jan 28, 22:15 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Jan 28, 22:06 EST
Resolved - UPS have resolved the issue and all services are functional now.
Jan 28, 21:53 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Jan 28, 21:43 EST
Resolved - UPS have resolved the issue and all services are functional now.
Jan 28, 19:20 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Jan 28, 19:14 EST
Jan 27, 2026

No incidents reported.

Jan 26, 2026
Resolved - This incident has been resolved.
Jan 26, 11:59 EST
Update - Teams are actively investigating the issue and will provide updates as soon as they are available.
Jan 26, 11:08 EST
Investigating - We are currently experiencing technical issues with our Merchant Portal in PRODUCTION environment that may prevent you from using features.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

Jan 26, 09:39 EST
Resolved - UPS have resolved the issue and all services are functional now.
Jan 26, 08:14 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Jan 26, 08:04 EST
Jan 25, 2026
Completed - The scheduled maintenance has been completed.
Jan 25, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 23:00 EST
Scheduled - As part of our ongoing effort to strengthen USPS APIs Delivery Services infrastructure, USPS will be performing system maintenance in PRODUCTION environment on Saturday, 2026-01-24 , 11:00 PM ET for 4 hours.

Description:
USPS will be making modifications to the USPS APIs Delivery Services PRODUCTION environment which will improve overall performance and stability.

Start date/Time : 2026-01-24 11:00 PM ET
End date/ Time: 2026-01-25 03:00 AM ET

Please be aware that during the maintenance window, you may encounter occasional, brief errors. However, all systems will remain operational, and no significant issues are expected.

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.

Jan 20, 04:55 EST
Jan 24, 2026
Completed - The scheduled maintenance has been completed.
Jan 24, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 08:00 EST
Scheduled - The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files.

During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window.

Start Time: Saturday, January 24 at 8:00 PM ET
End Time: Sunday, January 25 at 4:00 AM ET

If you have any questions or concerns, please feel free to contact us.

Thank you,
Client Support Tech Services

Jan 23, 10:09 EST
Resolved - UPS have resolved the issue and all services are functional now.
Jan 24, 11:32 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Jan 24, 11:19 EST
Resolved - UPS have resolved the issue and all services are functional now.
Jan 24, 10:20 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Jan 24, 09:48 EST
Jan 23, 2026
Resolved - UPS have resolved the issue and all services are functional now.
Jan 23, 15:54 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Jan 23, 15:44 EST
Resolved - Canada Post have resolved the issue and all services are functional now.
Jan 23, 13:53 EST
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Jan 23, 13:25 EST
Resolved - The incident has been resolved.
Jan 23, 13:38 EST
Update - We are actively working with our engineering teams and continuing to investigate the issue. We’ll provide updates as we have more information.
Jan 23, 13:24 EST
Investigating - We are currently experiencing technical issues with Merchant registration portal in PRODUCTION environment that may prevent you from using the features.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

Jan 23, 11:56 EST
Resolved - Canada Post have resolved the issue and all services are functional now.
Jan 23, 07:58 EST
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Jan 23, 07:33 EST
Resolved - Canada Post have resolved the issue and all services are functional now.
Jan 23, 07:15 EST
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Jan 23, 07:05 EST
Jan 22, 2026
Resolved - Canada Post have resolved the issue and all services are functional now.
Jan 22, 20:23 EST
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Jan 22, 20:04 EST
Resolved - UPS have resolved the issue and all services are functional now.
Jan 22, 17:30 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Jan 22, 17:17 EST
Resolved - Canada Post have resolved the issue and all services are functional now.
Jan 22, 17:30 EST
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Jan 22, 17:17 EST
Resolved - UPS have resolved the issue and all services are functional now.
Jan 22, 16:54 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Jan 22, 16:48 EST
Resolved - Canada Post have resolved the issue and all services are functional now.
Jan 22, 16:08 EST
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Jan 22, 15:40 EST
Resolved - Canada Post have resolved the issue and all services are functional now.
Jan 22, 14:10 EST
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Jan 22, 14:01 EST
Resolved - Canada Post have resolved the issue and all services are functional now.
Jan 22, 14:00 EST
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Jan 22, 13:41 EST
Resolved - UPS have resolved the issue and all services are functional now.
Jan 22, 09:27 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Jan 22, 09:20 EST
Jan 21, 2026
Resolved - FedEx have resolved the issue and all services are functional now.
Jan 21, 06:29 EST
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

Jan 21, 06:20 EST
Completed - The scheduled maintenance has been completed.
Jan 21, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 20:00 EST
Scheduled - The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files.

During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window.

Start Time: Tuesday, January 20 at 8:00 PM ET
End Time: Wednesday , January 20 at 4:00 AM ET

If you have any questions or concerns, please feel free to contact us.

Thank you,
Client Support Tech Services

Jan 19, 20:10 EST
Jan 20, 2026
Resolved - ParcelForce have resolved the issue and all services are functional now.
Jan 20, 05:20 EST
Investigating - Failures are being observed for ParcelForce carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with ParcelForce and we will update as we make progress.

Jan 20, 05:15 EST
Jan 19, 2026
Resolved - FedEx have resolved the issue and all services are functional now.
Jan 19, 13:03 EST
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

Jan 19, 12:57 EST
Resolved - Royal Mail have resolved the issue and all services are functional now.
Jan 19, 08:02 EST
Investigating - Failures are being observed for Royal Mail carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.

Jan 19, 07:53 EST
Resolved - Royal Mail have resolved the issue and all services are functional now.
Jan 19, 07:36 EST
Investigating - Failures are being observed for Royal Mail carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.

Jan 19, 07:27 EST
Resolved - Royal Mail have resolved the issue and all services are functional now.
Jan 19, 04:45 EST
Investigating - Failures are being observed for Royal Mail carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.

Jan 19, 04:26 EST
Completed - The scheduled maintenance has been completed.
Jan 19, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 20:00 EST
Scheduled - The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files.

During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window.

Start Time: Sunday, January 18, 2026 at 8:00 PM ET
End Time: Monday, January 19, 2026 at 4:00 AM ET

If you have any questions or concerns, please feel free to contact us.

Thank you,
Client Support Tech Services

Jan 16, 13:37 EST
Jan 18, 2026
Resolved - Canada Post have resolved the issue and all services are functional now.
Jan 18, 02:43 EST
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Jan 18, 02:33 EST
Resolved - Canada Post have resolved the issue and all services are functional now.
Jan 18, 01:17 EST
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Jan 18, 01:04 EST
Resolved - Canada Post have resolved the issue and all services are functional now.
Jan 18, 00:47 EST
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

Jan 18, 00:34 EST
Jan 17, 2026
Resolved - FedEx have resolved the issue and all services are functional now.
Jan 17, 18:11 EST
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

Jan 17, 18:05 EST
Jan 16, 2026
Resolved - UPS have resolved the issue and all services are functional now.
Jan 16, 15:49 EST
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Jan 16, 15:44 EST