All Systems Operational

Uptime over the past 90 days. View historical uptime.
Shipping Operational
90 days ago
99.83 % uptime
Today
PitneyShip & PitneyShip Pro USA Operational
90 days ago
99.7 % uptime
Today
PitneyShip Pro Canada Operational
90 days ago
99.73 % uptime
Today
PitneyShip & PitneyShip Pro Europe Operational
90 days ago
100.0 % uptime
Today
PitneyShip Pro UK Operational
90 days ago
100.0 % uptime
Today
PitneyShip Enterprise USA Operational
90 days ago
99.7 % uptime
Today
PitneyShip Enterprise Europe Operational
90 days ago
100.0 % uptime
Today
ShipAccel USA Operational
90 days ago
99.7 % uptime
Today
PitneyTrack & Lockers Operational
90 days ago
99.91 % uptime
Today
PitneyTrack USA Operational
90 days ago
99.7 % uptime
Today
PitneyTrack Canada Operational
90 days ago
99.73 % uptime
Today
PitneyTrack Europe Operational
90 days ago
100.0 % uptime
Today
PitneyTrack UK Operational
90 days ago
100.0 % uptime
Today
PitneyTrack ANZ Operational
90 days ago
100.0 % uptime
Today
ParcelPoint USA Operational
90 days ago
99.96 % uptime
Today
ParcelPoint Canada Operational
90 days ago
100.0 % uptime
Today
PitneyAnalytics Operational
90 days ago
99.72 % uptime
Today
PitneyAnalytics USA Operational
90 days ago
99.7 % uptime
Today
PitneyAnalytics Canada Operational
90 days ago
99.73 % uptime
Today
FedRAMP Operational
90 days ago
100.0 % uptime
Today
PitneyShip & PitneyShip Pro Operational
90 days ago
100.0 % uptime
Today
PitneyTrack Operational
90 days ago
100.0 % uptime
Today
ParcelPoint Operational
90 days ago
100.0 % uptime
Today
PitneyAnalytics Operational
90 days ago
100.0 % uptime
Today
Shipping360 APIs Operational
90 days ago
99.98 % uptime
Today
Shipment Operational
90 days ago
100.0 % uptime
Today
Address Operational
90 days ago
100.0 % uptime
Today
Carrier Account Operational
90 days ago
100.0 % uptime
Today
Manifest Operational
90 days ago
100.0 % uptime
Today
Multipiece APIs Operational
90 days ago
100.0 % uptime
Today
Payment Operational
90 days ago
100.0 % uptime
Today
Pickups Operational
90 days ago
100.0 % uptime
Today
Print Operational
90 days ago
100.0 % uptime
Today
Shipment By Rate Shop Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
99.86 % uptime
Today
Batch Operational
90 days ago
100.0 % uptime
Today
Cost Account Management Operational
90 days ago
100.0 % uptime
Today
Location Operational
90 days ago
100.0 % uptime
Today
Ecommerce Connectors Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Ebay Operational
90 days ago
100.0 % uptime
Today
Etsy Operational
90 days ago
100.0 % uptime
Today
Mirakl/Macys Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
MSDynamics Operational
90 days ago
100.0 % uptime
Today
NetSuite Operational
90 days ago
100.0 % uptime
Today
QuickBooks Operational
90 days ago
100.0 % uptime
Today
TikTok Operational
90 days ago
100.0 % uptime
Today
Pharma Connectors Operational
90 days ago
100.0 % uptime
Today
McKesson Operational
90 days ago
100.0 % uptime
Today
EPIC Operational
90 days ago
100.0 % uptime
Today
SendPro Enterprise Operational
90 days ago
99.97 % uptime
Today
Smart Access Management Operational
90 days ago
100.0 % uptime
Today
Smart Access Management (SAM) ANZ Operational
90 days ago
100.0 % uptime
Today
Smart Access Management (SAM) UK Operational
90 days ago
100.0 % uptime
Today
Client Connect Operational
90 days ago
100.0 % uptime
Today
client.pitneybowes.com Operational
90 days ago
100.0 % uptime
Today
Consumer Connect Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Returns Operational
90 days ago
100.0 % uptime
Today
The Publisher Operational
90 days ago
100.0 % uptime
Today
Consumer Connect Application Operational
90 days ago
100.0 % uptime
Today
eCommerce APIs (Shipping APIs) Operational
90 days ago
99.95 % uptime
Today
Address Validation Operational
90 days ago
100.0 % uptime
Today
Carrier Info Operational
90 days ago
100.0 % uptime
Today
Create Label Operational
90 days ago
99.79 % uptime
Today
Create Manifest Operational
90 days ago
100.0 % uptime
Today
SFTP - File Downloads Operational
90 days ago
100.0 % uptime
Today
Get Rates Operational
90 days ago
99.79 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Pickups Operational
90 days ago
100.0 % uptime
Today
Register Merchant Operational
90 days ago
100.0 % uptime
Today
Retrieve HS Codes Operational
90 days ago
100.0 % uptime
Today
Shopping Cart Quotes Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
99.86 % uptime
Today
Transaction Reports Operational
90 days ago
100.0 % uptime
Today
eCommerce APIs (Shipping APIs) - Sandbox Operational
90 days ago
99.98 % uptime
Today
Address Validation Operational
90 days ago
100.0 % uptime
Today
Carrier Info Operational
90 days ago
100.0 % uptime
Today
Create Label Operational
90 days ago
100.0 % uptime
Today
Create Manifest Operational
90 days ago
100.0 % uptime
Today
SFTP - File Downloads Operational
90 days ago
100.0 % uptime
Today
Get Rates Operational
90 days ago
99.82 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Pickups Operational
90 days ago
100.0 % uptime
Today
Register Merchant Operational
90 days ago
100.0 % uptime
Today
Retrieve HS Codes Operational
90 days ago
100.0 % uptime
Today
Shopping Cart Quotes Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Transaction Reports Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
Carriers Operational
90 days ago
99.95 % uptime
Today
Addison Lee Operational
90 days ago
100.0 % uptime
Today
AMS Operational
90 days ago
100.0 % uptime
Today
Aramex Operational
90 days ago
100.0 % uptime
Today
Australia Post Operational
90 days ago
100.0 % uptime
Today
Bluedart Operational
90 days ago
100.0 % uptime
Today
BoxBerry Operational
90 days ago
100.0 % uptime
Today
Canpar Operational
90 days ago
100.0 % uptime
Today
Canada Post Operational
90 days ago
99.49 % uptime
Today
CouriersPlease Operational
90 days ago
100.0 % uptime
Today
DAI Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
Dicom Canada Operational
90 days ago
100.0 % uptime
Today
Doordash Operational
90 days ago
100.0 % uptime
Today
DPD Operational
90 days ago
100.0 % uptime
Today
DRAGONFLY Operational
90 days ago
100.0 % uptime
Today
Fastway Couriers Operational
90 days ago
100.0 % uptime
Today
FedEX Operational
90 days ago
99.73 % uptime
Today
GLS Operational
90 days ago
100.0 % uptime
Today
gofor Operational
90 days ago
100.0 % uptime
Today
ICS Operational
90 days ago
100.0 % uptime
Today
INTELCOM Operational
90 days ago
100.0 % uptime
Today
Japan Post Operational
90 days ago
100.0 % uptime
Today
Lasership Operational
90 days ago
100.0 % uptime
Today
Loomis Operational
90 days ago
100.0 % uptime
Today
Lone Star Overnight Operational
90 days ago
100.0 % uptime
Today
Metroland Operational
90 days ago
100.0 % uptime
Today
Midland Operational
90 days ago
100.0 % uptime
Today
MyPost Business Operational
90 days ago
100.0 % uptime
Today
ONTIME Operational
90 days ago
100.0 % uptime
Today
Ontrack Operational
90 days ago
100.0 % uptime
Today
ParcelForce Operational
90 days ago
100.0 % uptime
Today
Purolator Operational
90 days ago
100.0 % uptime
Today
RavenForce Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
99.67 % uptime
Today
Rx2Go Operational
90 days ago
100.0 % uptime
Today
SDD Express Operational
90 days ago
100.0 % uptime
Today
Sendle Operational
90 days ago
100.0 % uptime
Today
Spee-Dee Operational
90 days ago
99.99 % uptime
Today
Spring GDS Operational
90 days ago
100.0 % uptime
Today
Supreme Systems Operational
90 days ago
100.0 % uptime
Today
Supreme Systems (Powered by DataTrac) Operational
90 days ago
100.0 % uptime
Today
TFORCE Operational
90 days ago
100.0 % uptime
Today
Uniuni Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
98.98 % uptime
Today
USPS Operational
90 days ago
100.0 % uptime
Today
Yodel Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

USPS Tracking Scheduled Maintenance Nov 2, 2025 00:00-02:00 EST

The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files.

During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window.

Start Time: Sunday, November 02 at 12:00 AM ET
End Time: Sunday, November 02 at 03:00 AM ET

If you have any questions or concerns, please feel free to contact us.

Thank you,
Client Support Tech Services
Posted on Oct 30, 2025 - 14:35 EDT
Nov 1, 2025

No incidents reported today.

Oct 31, 2025
Canada Post Service Disruption Observed for RateShipment.
Resolved - Canada Post have resolved the issue and all services are functional now.
Oct 31, 18:46 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Oct 31, 18:36 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 31, 08:36 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 31, 08:26 EDT
Royal Mail Service Disruption Observed for RateShipment.
Resolved - Royal Mail have resolved the issue and all services are functional now.
Oct 31, 07:59 EDT
Investigating - Failures are being observed for Royal Mail carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.
Oct 31, 07:52 EDT
Oct 30, 2025
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Oct 30, 19:06 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Oct 30, 18:53 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 30, 16:11 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 30, 16:03 EDT
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Oct 30, 15:09 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Oct 30, 15:00 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 30, 07:33 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 30, 07:24 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 30, 07:16 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 30, 07:06 EDT
Oct 29, 2025
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Oct 29, 23:32 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Oct 29, 23:24 EDT
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Oct 29, 22:29 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Oct 29, 22:20 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 29, 18:20 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 29, 18:16 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 29, 05:48 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 29, 05:39 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 29, 02:22 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 29, 02:06 EDT
Oct 28, 2025
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 28, 19:44 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 28, 19:35 EDT
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Oct 28, 19:14 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Oct 28, 19:06 EDT
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Oct 28, 18:34 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Oct 28, 18:27 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 28, 09:46 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 28, 09:40 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 28, 09:38 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 28, 09:22 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 28, 07:39 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 28, 07:30 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 28, 07:25 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 28, 07:01 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 28, 06:34 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 28, 06:22 EDT
Scheduled Maintenance for Sandbox- 27th October 2025
Completed - The scheduled maintenance has been completed.
Oct 28, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 21:00 EDT
Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services SANDBOX environment on MONDAY, 2025-10-27, 09:00 PM ET for 6 hours.

Description:
We will be making modifications to the Expedited Delivery Services SANDBOX environment which will improve overall performance and stability.

Start date/Time : 2025-10-27 09:00 PM ET
End date/ Time: 2025-10-28 03:00 AM ET

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.
Oct 27, 19:21 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 28, 02:52 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 28, 02:43 EDT
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Oct 28, 02:17 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Oct 28, 02:08 EDT
Oct 27, 2025
Canada Post Service Disruption Observed for RateShipment.
Resolved - Canada Post have resolved the issue and all services are functional now.
Oct 27, 12:58 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Oct 27, 12:01 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 27, 10:58 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 27, 09:51 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 27, 09:37 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 27, 09:20 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 27, 08:08 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 27, 07:56 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 27, 07:47 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 27, 07:38 EDT
Canada Post Service Disruption Observed for RateShipment.
Resolved - Canada Post have resolved the issue and all services are functional now.
Oct 27, 04:46 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Oct 27, 04:34 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 27, 04:19 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 27, 04:09 EDT
USPS Tracking Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 20:00 EDT
Scheduled - The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files.

During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window.

Start Time: Sunday, October 26 at 8:00 PM ET
End Time: Monday, October 27 at 4:00 AM ET

If you have any questions or concerns, please feel free to contact us.

Thank you,
Client Support Tech Services
Oct 23, 11:45 EDT
Oct 26, 2025
Oct 25, 2025
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Oct 25, 01:07 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Oct 25, 00:57 EDT
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Oct 25, 00:44 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Oct 25, 00:21 EDT
Oct 24, 2025
Canada Post Service Disruption Observed for RateShipment.
Resolved - Canada Post have resolved the issue and all services are functional now.
Oct 24, 21:08 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Oct 24, 20:56 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 24, 16:50 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 24, 16:41 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 24, 16:09 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 24, 16:04 EDT
USPS Tracking Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 24, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 20:00 EDT
Scheduled - The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files.

During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window.

Start Time: Thursday, October 23, 2025 at 8:00 PM ET
End Time: Friday, October 24, 2025 at 4:00 AM ET

If you have any questions or concerns, please feel free to contact us.

Thank you,
Client Support Tech Services
Oct 23, 08:50 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 24, 03:52 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 24, 03:43 EDT
Oct 23, 2025
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 23, 19:13 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 23, 19:04 EDT
Canada Post Service Disruption Observed for RateShipment.
Resolved - Canada Post have resolved the issue and all services are functional now.
Oct 23, 19:01 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Oct 23, 18:35 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 23, 10:51 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 23, 10:40 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 23, 10:03 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 23, 09:55 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 23, 09:55 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 23, 09:34 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 23, 07:29 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 23, 07:20 EDT
Oct 22, 2025
Canada Post Service Disruption Observed for RateShipment.
Resolved - Canada Post have resolved the issue and all services are functional now.
Oct 22, 14:37 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Oct 22, 14:28 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 22, 12:12 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 22, 12:02 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 22, 10:44 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 22, 10:36 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 22, 10:28 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 22, 10:19 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 22, 10:16 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 22, 09:56 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 22, 09:55 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 22, 09:31 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 22, 07:15 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 22, 07:06 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 22, 04:11 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 22, 04:02 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 22, 02:27 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 22, 02:18 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 22, 01:02 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 22, 00:48 EDT
Oct 21, 2025
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 21, 23:00 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 21, 22:51 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 21, 09:51 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 21, 09:41 EDT
UPS Service Disruption Observed for Multiple Services.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 21, 06:49 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment and CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 21, 06:40 EDT
Oct 20, 2025
AWS Service Outage causing slowness while users trying to login to Shipping360 platform
Resolved - All the applications are up and running. We continue to keep monitoring.
Oct 20, 23:32 EDT
Update - Shipping360 Login service is seeing improvements now. We continue to work with AWS team and closely monitoring.
Oct 20, 11:49 EDT
Investigating - Though the Pitney Bowes applications and services were up and running from about 5:00 AM EST however starting 9:00 AM EST, we are seeing increased latency. As per latest update from AWS, AWS technical teams are making several changes to mitigate the root cause of the outage earlier, we may observe latency problems across the AWS platform.
Oct 20, 10:24 EDT
AWS Service Outage causing errors for Expedited Delivery Services - Incident - Initial Notification
Resolved - This incident has been resolved. AWS Errors have stopped and we are closely monitoring the results.
Oct 20, 16:43 EDT
Update - We are continuing to investigate this issue with AWS.
Oct 20, 14:37 EDT
Update - We are continuing to investigate this issue.
Oct 20, 12:32 EDT
Investigating - We are currently experiencing technical issues with our PB Expedited Delivery Services PRODUCTION environment that may prevent you from using Create SHipment and Rate Shipment features of the Expedited Delivery Services.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
Oct 20, 12:22 EDT
Tracking Services Incident - Initial Notification
Resolved - This incident has been resolved. AWS Errors have stopped and we are closely monitoring the results.
Oct 20, 16:41 EDT
Update - We are continuing to investigate this issue with AWS.
Oct 20, 14:39 EDT
Investigating - We are currently experiencing technical issues with our PB Tracking Services PRODUCTION environment. There are issues in sending tracking events to you and also Tracking webhooks is impacted.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
Oct 20, 11:46 EDT
Canada Post Service Disruption Observed for RateShipment.
Resolved - Canada Post have resolved the issue and all services are functional now.
Oct 20, 14:58 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Oct 20, 14:50 EDT
Canada Post Service Disruption Observed for RateShipment.
Resolved - Canada Post have resolved the issue and all services are functional now.
Oct 20, 13:10 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Oct 20, 13:04 EDT
UPS Service Disruption Observed for Multiple Services.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 20, 12:00 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment and RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 20, 11:51 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 20, 09:39 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 20, 09:33 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 20, 07:06 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 20, 06:57 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 20, 06:55 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 20, 06:48 EDT
AWS Service Outage for us-east-1 region impacting multiple products and services across PB
Resolved - AWS experienced a major outage in the US East-1 region, impacting 60 critical AWS-managed services. As a result, several Pitney Bowes applications hosted in this region were currently affected. Currently, all impacted services are coming back up since 5:15am EST
Oct 20, 06:04 EDT
Shipping API - Incident Quick Close
Resolved - For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service due to worldwide AWS outage. The issue is resolved now and all Shipping APIs are performing normally at this time.
Oct 20, 06:00 EDT
Oct 19, 2025
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 19, 12:14 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 19, 11:54 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 19, 01:17 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 19, 00:57 EDT
Canada Post Service Disruption Observed for RateShipment.
Resolved - Canada Post have resolved the issue and all services are functional now.
Oct 19, 00:43 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Oct 19, 00:33 EDT
Canada Post Service Disruption Observed for RateShipment.
Resolved - Canada Post have resolved the issue and all services are functional now.
Oct 19, 00:13 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Oct 19, 00:03 EDT
Oct 18, 2025
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Oct 18, 21:13 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Oct 18, 21:04 EDT
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Oct 18, 20:53 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Oct 18, 20:41 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 18, 18:26 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 18, 18:08 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 18, 17:19 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 18, 17:10 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Oct 18, 10:56 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Oct 18, 10:43 EDT
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