All Systems Operational

Shipping Operational
90 days ago
99.92 % uptime
Today
PitneyShip & PitneyShip Pro USA Operational
90 days ago
99.89 % uptime
Today
PitneyShip Pro Canada Operational
90 days ago
99.93 % uptime
Today
PitneyShip & PitneyShip Pro Europe Operational
90 days ago
99.92 % uptime
Today
PitneyShip Pro UK Operational
90 days ago
99.93 % uptime
Today
PitneyShip Enterprise USA Operational
90 days ago
99.91 % uptime
Today
PitneyShip Enterprise Europe Operational
90 days ago
99.92 % uptime
Today
ShipAccel USA Operational
90 days ago
99.9 % uptime
Today
PitneyTrack & Lockers Operational
90 days ago
99.93 % uptime
Today
PitneyTrack USA Operational
90 days ago
99.92 % uptime
Today
PitneyTrack Canada Operational
90 days ago
99.93 % uptime
Today
PitneyTrack Europe Operational
90 days ago
99.92 % uptime
Today
PitneyTrack UK Operational
90 days ago
99.93 % uptime
Today
PitneyTrack ANZ Operational
90 days ago
99.93 % uptime
Today
ParcelPoint USA Operational
90 days ago
99.92 % uptime
Today
ParcelPoint Canada Operational
90 days ago
99.92 % uptime
Today
PitneyAnalytics Operational
90 days ago
99.9 % uptime
Today
PitneyAnalytics USA Operational
90 days ago
99.89 % uptime
Today
PitneyAnalytics Canada Operational
90 days ago
99.9 % uptime
Today
FedRAMP Operational
90 days ago
99.99 % uptime
Today
PitneyShip & PitneyShip Pro Operational
90 days ago
100.0 % uptime
Today
PitneyTrack Operational
90 days ago
99.98 % uptime
Today
ParcelPoint Operational
90 days ago
100.0 % uptime
Today
PitneyAnalytics Operational
90 days ago
100.0 % uptime
Today
Shipping360 APIs Operational
90 days ago
99.97 % uptime
Today
Shipment Operational
90 days ago
99.98 % uptime
Today
Address Operational
90 days ago
99.97 % uptime
Today
Carrier Account Operational
90 days ago
99.97 % uptime
Today
Manifest Operational
90 days ago
99.97 % uptime
Today
Multipiece APIs Operational
90 days ago
99.97 % uptime
Today
Payment Operational
90 days ago
99.97 % uptime
Today
Pickups Operational
90 days ago
99.97 % uptime
Today
Print Operational
90 days ago
99.97 % uptime
Today
Shipment By Rate Shop Operational
90 days ago
99.97 % uptime
Today
Tracking Operational
90 days ago
99.97 % uptime
Today
Batch Operational
90 days ago
99.97 % uptime
Today
Cost Account Management Operational
90 days ago
99.97 % uptime
Today
Location Operational
90 days ago
99.97 % uptime
Today
Ecommerce Connectors Operational
90 days ago
99.99 % uptime
Today
Shopify Operational
90 days ago
99.99 % uptime
Today
Amazon Operational
90 days ago
99.99 % uptime
Today
Wix Operational
90 days ago
99.99 % uptime
Today
Magento Operational
90 days ago
99.99 % uptime
Today
WooCommerce Operational
90 days ago
99.99 % uptime
Today
Ebay Operational
90 days ago
99.99 % uptime
Today
Etsy Operational
90 days ago
99.99 % uptime
Today
Mirakl/Macys Operational
90 days ago
99.99 % uptime
Today
BigCommerce Operational
90 days ago
99.99 % uptime
Today
MSDynamics Operational
90 days ago
99.99 % uptime
Today
NetSuite Operational
90 days ago
99.99 % uptime
Today
QuickBooks Operational
90 days ago
100.0 % uptime
Today
TikTok Operational
90 days ago
100.0 % uptime
Today
Pharma Connectors Operational
90 days ago
99.99 % uptime
Today
McKesson Operational
90 days ago
99.99 % uptime
Today
EPIC Operational
90 days ago
99.99 % uptime
Today
SendPro Enterprise Operational
90 days ago
99.99 % uptime
Today
Smart Access Management Operational
90 days ago
100.0 % uptime
Today
Smart Access Management (SAM) ANZ Operational
90 days ago
100.0 % uptime
Today
Smart Access Management (SAM) UK Operational
90 days ago
100.0 % uptime
Today
Client Connect Operational
90 days ago
99.95 % uptime
Today
client.pitneybowes.com Operational
90 days ago
99.95 % uptime
Today
Consumer Connect Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Returns Operational
90 days ago
100.0 % uptime
Today
The Publisher Operational
90 days ago
100.0 % uptime
Today
Consumer Connect Application Operational
90 days ago
100.0 % uptime
Today
eCommerce APIs (Shipping APIs) Operational
90 days ago
99.98 % uptime
Today
Address Validation Operational
90 days ago
99.99 % uptime
Today
Carrier Info Operational
90 days ago
100.0 % uptime
Today
Create Label Operational
90 days ago
99.94 % uptime
Today
Create Manifest Operational
90 days ago
99.97 % uptime
Today
SFTP - File Downloads Operational
90 days ago
100.0 % uptime
Today
Get Rates Operational
90 days ago
99.95 % uptime
Today
Merchant Portal Operational
90 days ago
99.98 % uptime
Today
Pickups Operational
90 days ago
100.0 % uptime
Today
Register Merchant Operational
90 days ago
100.0 % uptime
Today
Retrieve HS Codes Operational
90 days ago
100.0 % uptime
Today
Shopping Cart Quotes Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
99.98 % uptime
Today
Transaction Reports Operational
90 days ago
100.0 % uptime
Today
eCommerce APIs (Shipping APIs) - Sandbox Operational
90 days ago
100.0 % uptime
Today
Address Validation Operational
90 days ago
100.0 % uptime
Today
Carrier Info Operational
90 days ago
100.0 % uptime
Today
Create Label Operational
90 days ago
100.0 % uptime
Today
Create Manifest Operational
90 days ago
100.0 % uptime
Today
SFTP - File Downloads Operational
90 days ago
100.0 % uptime
Today
Get Rates Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Pickups Operational
90 days ago
100.0 % uptime
Today
Register Merchant Operational
90 days ago
100.0 % uptime
Today
Retrieve HS Codes Operational
90 days ago
100.0 % uptime
Today
Shopping Cart Quotes Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Transaction Reports Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
Carriers Operational
90 days ago
99.97 % uptime
Today
Addison Lee Operational
90 days ago
100.0 % uptime
Today
AMS Operational
90 days ago
100.0 % uptime
Today
Aramex Operational
90 days ago
100.0 % uptime
Today
Australia Post Operational
90 days ago
100.0 % uptime
Today
Bluedart Operational
90 days ago
100.0 % uptime
Today
BoxBerry Operational
90 days ago
100.0 % uptime
Today
Canpar Operational
90 days ago
100.0 % uptime
Today
Canada Post Operational
90 days ago
99.91 % uptime
Today
CouriersPlease Operational
90 days ago
100.0 % uptime
Today
DAI Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
Dicom Canada Operational
90 days ago
100.0 % uptime
Today
Doordash Operational
90 days ago
100.0 % uptime
Today
DPD Operational
90 days ago
100.0 % uptime
Today
DRAGONFLY Operational
90 days ago
100.0 % uptime
Today
Fastway Couriers Operational
90 days ago
100.0 % uptime
Today
FedEX Operational
90 days ago
99.79 % uptime
Today
GLS Operational
90 days ago
100.0 % uptime
Today
gofor Operational
90 days ago
100.0 % uptime
Today
ICS Operational
90 days ago
100.0 % uptime
Today
INTELCOM Operational
90 days ago
100.0 % uptime
Today
Japan Post Operational
90 days ago
100.0 % uptime
Today
Lasership Operational
90 days ago
100.0 % uptime
Today
Loomis Operational
90 days ago
100.0 % uptime
Today
Lone Star Overnight Operational
90 days ago
100.0 % uptime
Today
Metroland Operational
90 days ago
100.0 % uptime
Today
Midland Operational
90 days ago
100.0 % uptime
Today
MyPost Business Operational
90 days ago
100.0 % uptime
Today
ONTIME Operational
90 days ago
100.0 % uptime
Today
Ontrack Operational
90 days ago
100.0 % uptime
Today
ParcelForce Operational
90 days ago
99.99 % uptime
Today
Purolator Operational
90 days ago
100.0 % uptime
Today
RavenForce Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
99.91 % uptime
Today
Rx2Go Operational
90 days ago
100.0 % uptime
Today
SDD Express Operational
90 days ago
100.0 % uptime
Today
Sendle Operational
90 days ago
100.0 % uptime
Today
Spee-Dee Operational
90 days ago
99.94 % uptime
Today
Spring GDS Operational
90 days ago
100.0 % uptime
Today
Supreme Systems Operational
90 days ago
100.0 % uptime
Today
Supreme Systems (Powered by DataTrac) Operational
90 days ago
100.0 % uptime
Today
TFORCE Operational
90 days ago
100.0 % uptime
Today
Uniuni Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
99.37 % uptime
Today
USPS Operational
90 days ago
100.0 % uptime
Today
Yodel Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 18, 2025
Resolved - UPS have resolved the issue and all services are functional now.
May 18, 10:57 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 18, 10:48 EDT
May 17, 2025
Completed - The scheduled maintenance has been completed.
May 17, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 07:00 EDT
Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services SANDBOX environment on Saturday, 2025-05-17 , 07:00 AM ET for 1.5 hours.

Description:
We will be making modifications to the Expedited Delivery Services SANDBOX environment which will improve overall performance and stability.

Start date/Time : 2025-05-17 07:00 AM ET
End date/ Time: 2025-05-17 08:30 AM ET

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.

May 14, 13:42 EDT
May 16, 2025
Resolved - For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.
May 16, 22:20 EDT
Resolved - We experienced a technical issue earlier today. At this time we see full functionality in the Expedited Delivery Services. We continue to closely monitor the situation.
May 16, 20:17 EDT
Investigating - We are currently experiencing technical issues with our PB Expedited Delivery Services PRODUCTION environment that may prevent you from using all features of the Expedited Delivery Services.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

May 16, 19:55 EDT
Resolved - UPS have resolved the issue and all services are functional now.
May 16, 08:24 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 16, 08:18 EDT
Resolved - UPS have resolved the issue and all services are functional now.
May 16, 08:17 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 16, 08:08 EDT
Resolved - We experienced a brief service disruption for shipping and tracking functionalities for SP360 US region.
Our Outage Response Team investigated and resolved the issue.

May 16, 07:41 EDT
May 15, 2025
Resolved - UPS have resolved the issue and all services are functional now.
May 15, 16:52 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 15, 16:41 EDT
Resolved - This incident has been resolved.
May 15, 14:36 EDT
Update - We have identified issue and working towards resolution.
May 15, 14:15 EDT
Investigating - We are currently experiencing technical issues with our Shipping for USA region.
Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

May 15, 14:06 EDT
Resolved - UPS have resolved the issue and all services are functional now.
May 15, 10:04 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 15, 09:59 EDT
Resolved - For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was only with Tracking APIs which was resolved very quickly and all Shipping APIs are performing normally at this time.
May 15, 04:48 EDT
May 14, 2025
Resolved - UPS have resolved the issue and all services are functional now.
May 14, 18:56 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 14, 18:47 EDT
Resolved - We experienced a technical issue earlier today. At this time we see full functionality in the Client Connect Services. We continue to closely monitor the situation.
May 14, 17:49 EDT
Investigating - We are currently experiencing technical issues with our Client Connect application.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation. We will send you an update as quickly as possible.

May 14, 12:53 EDT
Resolved - UPS have resolved the issue and all services are functional now.
May 14, 11:24 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 14, 11:15 EDT
Resolved - UPS have resolved the issue and all services are functional now.
May 14, 10:51 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 14, 10:42 EDT
Resolved - The issue has been resolved and all services are back to normal.
May 14, 08:55 EDT
Investigating - We are currently experiencing technical issues with our SP360 Shipping for US region.
Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

May 14, 08:20 EDT
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025
Resolved - UPS have resolved the issue and all services are functional now.
May 11, 11:07 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 11, 10:58 EDT
May 10, 2025

No incidents reported.

May 9, 2025
Resolved - UPS have resolved the issue and all services are functional now.
May 9, 10:42 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 9, 10:33 EDT
Resolved - UPS have resolved the issue and all services are functional now.
May 9, 02:38 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 9, 02:29 EDT
May 8, 2025
Resolved - For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.
May 8, 21:03 EDT
Resolved - UPS have resolved the issue and all services are functional now.
May 8, 15:56 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 8, 15:47 EDT
May 7, 2025
Resolved - UPS have resolved the issue and all services are functional now.
May 7, 21:22 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 7, 21:13 EDT
Resolved - Canada Post have resolved the issue and all services are functional now.
May 7, 17:45 EDT
Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

May 7, 16:53 EDT
Resolved - FedEx have resolved the issue and all services are functional now.
May 7, 14:02 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

May 7, 13:52 EDT
Resolved - UPS have resolved the issue and all services are functional now.
May 7, 12:33 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 7, 12:23 EDT
Completed - The scheduled maintenance has been completed.
May 7, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 21:00 EDT
Scheduled - The USPS has scheduled maintenance on the USPS Label Broker. During the maintenance window, customers will not be able to print labels at USPS office or through web using QR code.

Start Time: Tuesday, May 6 at 9:00 PM ET
End Time: Wednesday, May 7 at 12:00 AM ET
Duration: 3 Hours

If you have any questions or concerns, please feel free to contact us.

Thank you,
Client Support Tech Services

May 2, 11:02 EDT
May 6, 2025
Resolved - FedEx have resolved the issue and all services are functional now.
May 6, 07:00 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.

May 6, 06:51 EDT
Completed - The Scheduled Maintenance activity is postponed. We will notify once we have further details.
May 6, 06:24 EDT
Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services PRODUCTION environment on Saturday, 2025-05-10, 11:30 PM ET for 2 hours.

Description:
We will be making modifications to the Expedited Delivery Services PRODUCTION environment which will improve overall performance and stability.

Start date/Time : 2025-05-10 11:30 PM ET
End date/ Time: 2025-05-11 01:30 AM ET
Duration: 2 hours

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.

May 6, 03:55 EDT
Resolved - UPS have resolved the issue and all services are functional now.
May 6, 01:55 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 6, 01:46 EDT
May 5, 2025
Resolved - We experienced a technical issue earlier today. At this time, the Expedited Delivery Services are fully functional. We continue to monitor the situation closely.
May 5, 13:36 EDT
Investigating - We are currently experiencing technical issues with our PB Expedited Delivery Services PRODUCTION environment that may prevent you from using the Create Shipment and Rate Shipment API of the Expedited Delivery Services.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

May 5, 13:17 EDT
May 4, 2025
Resolved - UPS have resolved the issue and all services are functional now.
May 4, 13:26 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 4, 13:17 EDT
Resolved - UPS have resolved the issue and all services are functional now.
May 4, 11:34 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 4, 11:26 EDT
Resolved - UPS have resolved the issue and all services are functional now.
May 4, 04:03 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 4, 03:54 EDT
Resolved - UPS have resolved the issue and all services are functional now.
May 4, 01:43 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 4, 01:26 EDT
Resolved - UPS have resolved the issue and all services are functional now.
May 4, 01:13 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

May 4, 01:03 EDT
Resolved - For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.
May 4, 00:24 EDT