Pitney Bowes Status

Jul 5, 2025

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 5, 14:06 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 5, 13:52 EDT

Jul 4, 2025

UPS Service Disruption Observed for CreateShipment.

Resolved - UPS have resolved the issue and all services are functional now.
Jul 4, 18:52 EDT

Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jul 4, 18:43 EDT

UPS Service Disruption Observed for CreateShipment.

Resolved - UPS have resolved the issue and all services are functional now.
Jul 4, 17:02 EDT

Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jul 4, 16:54 EDT

UPS Service Disruption Observed for CreateShipment.

Resolved - UPS have resolved the issue and all services are functional now.
Jul 4, 13:50 EDT

Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jul 4, 13:41 EDT

USPS Tracking Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 4, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 20:00 EDT

Scheduled - The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files.

During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window.

Start Time: Thursday, July 03, 2025 at 8:00 PM ET
End Time: Friday, July 04, 2025 at 4:00 AM ET

If you have any questions or concerns, please feel free to contact us.

Thank you,
Client Support Tech Services
Jul 3, 14:04 EDT

Jul 3, 2025

UPS Service Disruption Observed for CreateShipment.

Resolved - UPS have resolved the issue and all services are functional now.
Jul 3, 20:52 EDT

Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jul 3, 20:43 EDT

UPS Service Disruption Observed for v2/shipments/multipiece/rate.

Resolved - UPS have resolved the issue and all services are functional now.
Jul 3, 08:55 EDT

Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jul 3, 08:45 EDT

FedEx Service Disruption Observed for RateShipment.

Resolved - FedEx have resolved the issue and all services are functional now.
Jul 3, 07:32 EDT

Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Jul 3, 07:25 EDT

FedEx Service Disruption Observed for RateShipment.

Resolved - FedEx have resolved the issue and all services are functional now.
Jul 3, 07:18 EDT

Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Jul 3, 07:13 EDT

FedEx Service Disruption Observed for RateShipment.

Resolved - FedEx have resolved the issue and all services are functional now.
Jul 3, 06:17 EDT

Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Jul 3, 06:00 EDT

Jul 2, 2025

Canada Post Service Disruption Observed for RateShipment.

Resolved - This incident has been resolved.
Jul 2, 21:17 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 2, 13:51 EDT

Jul 1, 2025

Intermittent Service Disruption observed for Shipping for USA region via UPS carrier .

Resolved - The issue has been resolved and all services are back to normal.
Jul 1, 17:07 EDT

Identified - Our Outage Response Team has identified the cause and working toward resolution. Further updates to follow.
Jul 1, 16:08 EDT

Investigating - We are currently experiencing technical issues with our Shipping for USA region via UPS carrier.
Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
Jul 1, 15:21 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 16:43 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 16:33 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 16:30 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 16:03 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 15:43 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 15:33 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 15:16 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 14:56 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 14:43 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 14:33 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 14:24 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 13:44 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 13:43 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 13:34 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 13:14 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 13:03 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 12:46 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 12:17 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 12:13 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 11:53 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 11:47 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 11:18 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 11:17 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 10:33 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 10:16 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 09:57 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 09:43 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 09:33 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 09:13 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 09:03 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 09:00 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 08:49 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 08:43 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 08:33 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 08:13 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 08:03 EDT

UPS Service Disruption Observed for RateShipment.

Resolved - UPS have resolved the issue and all services are functional now.
Jul 1, 08:01 EDT

Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jul 1, 07:25 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 07:23 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 07:14 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 07:13 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 07:03 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 06:43 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 06:33 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 06:13 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 06:03 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 05:43 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 05:33 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 05:13 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 05:04 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 04:43 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 04:33 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 04:13 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 04:03 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 03:43 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 03:33 EDT

Expedited Delivery Services - Incident - Initial Notification

Resolved - We experienced a technical issue earlier today. At this time we see full functionality in the Expedited Delivery Services. We continue to closely monitor the situation.
Jul 1, 03:32 EDT

Investigating - We are currently experiencing technical issues with our PB Expedited Delivery Services PRODUCTION environment that may prevent you from using the CreateShipment API Expedited Delivery Services.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
Jul 1, 03:28 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 03:13 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 03:03 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 02:43 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 02:33 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 02:13 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 01:58 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 01:43 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 01:33 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 01:13 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 01:03 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 00:43 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 00:33 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jul 1, 00:13 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jul 1, 00:03 EDT

Jun 30, 2025

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jun 30, 23:59 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jun 30, 23:50 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jun 30, 23:43 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jun 30, 23:33 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jun 30, 23:21 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jun 30, 23:03 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jun 30, 22:59 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jun 30, 22:50 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jun 30, 22:43 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jun 30, 22:01 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jun 30, 21:44 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jun 30, 21:33 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jun 30, 21:13 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jun 30, 21:03 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jun 30, 20:58 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jun 30, 20:33 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jun 30, 20:19 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jun 30, 19:27 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jun 30, 19:24 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jun 30, 18:09 EDT

UPS Service Disruption Observed for RateShipment.

Resolved - UPS have resolved the issue and all services are functional now.
Jun 30, 07:45 EDT

Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jun 30, 07:36 EDT

Jun 29, 2025

USPS Tracking Scheduled Maintenance - June 28-29

Completed - The scheduled maintenance has been completed.
Jun 29, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 20:00 EDT

Scheduled - The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files.

During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window.

Start time: Saturday June 28, 2025 08:00 PM ET US
End time: Sunday June 29, 2025 04:00 AM ET US

If you have any questions or concerns, please feel free to contact us.

Thank you,
Client Support Tech Services
Jun 27, 08:13 EDT

Scheduled Maintenance for Production - 28th June 2025

Completed - The scheduled maintenance has been completed.
Jun 29, 01:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 20:00 EDT

Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services PRODUCTION environment on Saturday, 2025-06-28 , 08:00 PM ET for 5 hours.

Description:
We will be making modifications to the Expedited Delivery Services PRODUCTION environment which will improve overall performance and stability.

Start date/Time : Saturday, 2025-06-28 08:00 PM ET
End date/Time: Sunday, 2025-06-29 01:00 AM ET

Please note that during the maintenance window, you may experience intermittent errors for a short period of time

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.
Jun 28, 08:00 EDT

Jun 28, 2025

Jun 27, 2025

FedEx Service Disruption Observed for RateShipment.

Resolved - FedEx have resolved the issue and all services are functional now.
Jun 27, 17:14 EDT

Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Jun 27, 17:05 EDT

Jun 26, 2025

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jun 26, 15:53 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jun 26, 15:23 EDT

UPS Service Disruption Observed for v2/shipments/multipiece/rate.

Resolved - UPS have resolved the issue and all services are functional now.
Jun 26, 10:22 EDT

Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jun 26, 10:13 EDT

UPS Service Disruption Observed for RateShipment.

Resolved - UPS have resolved the issue and all services are functional now.
Jun 26, 08:48 EDT

Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jun 26, 08:40 EDT

Jun 25, 2025

Shipping API - Incident Quick Close

Resolved - For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.
Jun 25, 23:27 EDT

USPS Label Broker Maintenance

Completed - The scheduled maintenance has been completed.
Jun 25, 22:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 21:00 EDT

Scheduled - The USPS has scheduled maintenance on the USPS Label Broker. During the maintenance window, customers will not be able to print labels at USPS office or through web using QR code.

Start Time: Wednesday, June 25 at 9:00 PM ET
End Time: Wednesday, June 25 at 10:00 PM ET

If you have any questions or concerns, please feel free to contact us.

Thank you,
Client Support Tech Services
Jun 19, 09:11 EDT

Shipping API - Incident Quick Close

Resolved - For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.
Jun 25, 19:06 EDT

Canada Post Service Disruption Observed for RateShipment.

Resolved - Canada Post have resolved the issue and all services are functional now.
Jun 25, 16:27 EDT

Investigating - Failures are being observed for Canada Post carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
Jun 25, 15:58 EDT

UPS Service Disruption Observed for CreateShipment.

Resolved - UPS have resolved the issue and all services are functional now.
Jun 25, 12:23 EDT

Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jun 25, 12:14 EDT

Jun 24, 2025

FedEx Service Disruption Observed for RateShipment.

Resolved - FedEx have resolved the issue and all services are functional now.
Jun 24, 22:03 EDT

Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Jun 24, 21:54 EDT

UPS Service Disruption Observed for CreateShipment.

Resolved - UPS have resolved the issue and all services are functional now.
Jun 24, 00:44 EDT

Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jun 24, 00:35 EDT

Jun 23, 2025

FedEx Service Disruption Observed for RateShipment.

Resolved - FedEx have resolved the issue and all services are functional now.
Jun 23, 18:54 EDT

Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Jun 23, 18:40 EDT

UPS Service Disruption Observed for v2/shipments/multipiece/rate.

Resolved - UPS have resolved the issue and all services are functional now.
Jun 23, 11:10 EDT

Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jun 23, 10:58 EDT

USPS Tracking Scheduled Maintenance June 22

Completed - The scheduled maintenance has been completed.
Jun 23, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 20:00 EDT

Scheduled - The USPS has scheduled maintenance on the Product Tracking Reporting (PTR) system. During the maintenance window, the USPS will not be processing manifest files or providing scan events for tracking numbers. Once the maintenance window is completed, the USPS will work through the backlog of files.

During the maintenance window On Demand Tracking will work, however scan events created during the maintenance window will NOT be reported until the maintenance window is completed. The tracking functionality on the USPS website will have the same functionality as the On Demand Tracking during the maintenance window.

Start Time: Sunday, June 22 at 8:00 PM ET
End Time: Monday, June 23 at 3:00 AM ET

If you have any questions or concerns, please feel free to contact us.

Thank you,
Client Support Tech Services
Jun 18, 12:48 EDT

UPS Service Disruption Observed for CreateShipment.

Resolved - UPS have resolved the issue and all services are functional now.
Jun 23, 00:59 EDT

Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jun 23, 00:50 EDT

Jun 22, 2025

UPS Service Disruption Observed for CreateShipment.

Resolved - UPS have resolved the issue and all services are functional now.
Jun 22, 12:49 EDT

Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jun 22, 12:40 EDT

UPS Service Disruption Observed for CreateShipment.

Resolved - UPS have resolved the issue and all services are functional now.
Jun 22, 03:57 EDT

Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jun 22, 03:48 EDT

Jun 21, 2025

UPS Service Disruption Observed for CreateShipment.

Resolved - UPS have resolved the issue and all services are functional now.
Jun 21, 19:00 EDT

Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jun 21, 18:51 EDT

UPS Service Disruption Observed for CreateShipment.

Resolved - UPS have resolved the issue and all services are functional now.
Jun 21, 08:54 EDT

Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Jun 21, 08:45 EDT

All Systems Operational

Scheduled Maintenance

USPS Tracking Scheduled Maintenance Jul `6`, `2025` `20:00` - Jul `7`, `2025` `03:00` EDT

Past Incidents

All Systems Operational

Related

Scheduled Maintenance

USPS Tracking Scheduled Maintenance Jul 6, 2025 20:00 - Jul 7, 2025 03:00 EDT

Past Incidents

USPS Tracking Scheduled Maintenance Jul `6`, `2025` `20:00` - Jul `7`, `2025` `03:00` EDT