All Systems Operational

Uptime over the past 90 days. View historical uptime.
Shipping Operational
90 days ago
99.91 % uptime
Today
PitneyShip & PitneyShip Pro USA Operational
90 days ago
99.89 % uptime
Today
PitneyShip Pro Canada Operational
90 days ago
99.93 % uptime
Today
PitneyShip & PitneyShip Pro Europe Operational
90 days ago
99.92 % uptime
Today
PitneyShip Pro UK Operational
90 days ago
99.93 % uptime
Today
PitneyShip Enterprise USA Operational
90 days ago
99.89 % uptime
Today
PitneyShip Enterprise Europe Operational
90 days ago
99.92 % uptime
Today
ShipAccel USA Operational
90 days ago
99.87 % uptime
Today
PitneyTrack & Lockers Operational
90 days ago
99.93 % uptime
Today
PitneyTrack USA Operational
90 days ago
99.92 % uptime
Today
PitneyTrack Canada Operational
90 days ago
99.93 % uptime
Today
PitneyTrack Europe Operational
90 days ago
99.92 % uptime
Today
PitneyTrack UK Operational
90 days ago
99.93 % uptime
Today
PitneyTrack ANZ Operational
90 days ago
99.93 % uptime
Today
ParcelPoint USA Operational
90 days ago
99.92 % uptime
Today
ParcelPoint Canada Operational
90 days ago
99.92 % uptime
Today
PitneyAnalytics Operational
90 days ago
99.9 % uptime
Today
PitneyAnalytics USA Operational
90 days ago
99.89 % uptime
Today
PitneyAnalytics Canada Operational
90 days ago
99.9 % uptime
Today
FedRAMP Operational
90 days ago
99.99 % uptime
Today
PitneyShip & PitneyShip Pro Operational
90 days ago
99.99 % uptime
Today
PitneyTrack Operational
90 days ago
100.0 % uptime
Today
ParcelPoint Operational
90 days ago
100.0 % uptime
Today
PitneyAnalytics Operational
90 days ago
100.0 % uptime
Today
Shipping360 APIs Operational
90 days ago
99.97 % uptime
Today
Shipment Operational
90 days ago
99.96 % uptime
Today
Address Operational
90 days ago
99.97 % uptime
Today
Carrier Account Operational
90 days ago
99.97 % uptime
Today
Manifest Operational
90 days ago
99.97 % uptime
Today
Multipiece APIs Operational
90 days ago
99.97 % uptime
Today
Payment Operational
90 days ago
99.97 % uptime
Today
Pickups Operational
90 days ago
99.97 % uptime
Today
Print Operational
90 days ago
99.97 % uptime
Today
Shipment By Rate Shop Operational
90 days ago
99.97 % uptime
Today
Tracking Operational
90 days ago
99.97 % uptime
Today
Batch Operational
90 days ago
99.97 % uptime
Today
Cost Account Management Operational
90 days ago
99.97 % uptime
Today
Location Operational
90 days ago
99.97 % uptime
Today
Ecommerce Connectors Operational
90 days ago
99.99 % uptime
Today
Shopify Operational
90 days ago
99.99 % uptime
Today
Amazon Operational
90 days ago
99.99 % uptime
Today
Wix Operational
90 days ago
99.99 % uptime
Today
Magento Operational
90 days ago
99.99 % uptime
Today
WooCommerce Operational
90 days ago
99.99 % uptime
Today
Ebay Operational
90 days ago
99.99 % uptime
Today
Etsy Operational
90 days ago
99.99 % uptime
Today
Mirakl/Macys Operational
90 days ago
99.99 % uptime
Today
BigCommerce Operational
90 days ago
99.99 % uptime
Today
MSDynamics Operational
90 days ago
99.99 % uptime
Today
NetSuite Operational
90 days ago
99.99 % uptime
Today
QuickBooks Operational
90 days ago
100.0 % uptime
Today
TikTok Operational
90 days ago
100.0 % uptime
Today
Pharma Connectors Operational
90 days ago
99.99 % uptime
Today
McKesson Operational
90 days ago
99.99 % uptime
Today
EPIC Operational
90 days ago
99.99 % uptime
Today
SendPro Enterprise Operational
90 days ago
100.0 % uptime
Today
Smart Access Management Operational
90 days ago
100.0 % uptime
Today
Smart Access Management (SAM) ANZ Operational
90 days ago
100.0 % uptime
Today
Smart Access Management (SAM) UK Operational
90 days ago
100.0 % uptime
Today
Client Connect Operational
90 days ago
99.95 % uptime
Today
client.pitneybowes.com Operational
90 days ago
99.95 % uptime
Today
Consumer Connect Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Returns Operational
90 days ago
100.0 % uptime
Today
The Publisher Operational
90 days ago
100.0 % uptime
Today
Consumer Connect Application Operational
90 days ago
100.0 % uptime
Today
eCommerce APIs (Shipping APIs) Operational
90 days ago
99.98 % uptime
Today
Address Validation Operational
90 days ago
100.0 % uptime
Today
Carrier Info Operational
90 days ago
100.0 % uptime
Today
Create Label Operational
90 days ago
99.92 % uptime
Today
Create Manifest Operational
90 days ago
99.97 % uptime
Today
SFTP - File Downloads Operational
90 days ago
100.0 % uptime
Today
Get Rates Operational
90 days ago
99.97 % uptime
Today
Merchant Portal Operational
90 days ago
99.98 % uptime
Today
Pickups Operational
90 days ago
100.0 % uptime
Today
Register Merchant Operational
90 days ago
100.0 % uptime
Today
Retrieve HS Codes Operational
90 days ago
100.0 % uptime
Today
Shopping Cart Quotes Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
99.98 % uptime
Today
Transaction Reports Operational
90 days ago
100.0 % uptime
Today
eCommerce APIs (Shipping APIs) - Sandbox Operational
90 days ago
100.0 % uptime
Today
Address Validation Operational
90 days ago
100.0 % uptime
Today
Carrier Info Operational
90 days ago
100.0 % uptime
Today
Create Label Operational
90 days ago
100.0 % uptime
Today
Create Manifest Operational
90 days ago
100.0 % uptime
Today
SFTP - File Downloads Operational
90 days ago
100.0 % uptime
Today
Get Rates Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Pickups Operational
90 days ago
100.0 % uptime
Today
Register Merchant Operational
90 days ago
100.0 % uptime
Today
Retrieve HS Codes Operational
90 days ago
100.0 % uptime
Today
Shopping Cart Quotes Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Transaction Reports Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
Developer Portal Operational
90 days ago
100.0 % uptime
Today
Carriers Operational
90 days ago
99.97 % uptime
Today
Addison Lee Operational
90 days ago
100.0 % uptime
Today
AMS Operational
90 days ago
100.0 % uptime
Today
Aramex Operational
90 days ago
100.0 % uptime
Today
Australia Post Operational
90 days ago
100.0 % uptime
Today
Bluedart Operational
90 days ago
100.0 % uptime
Today
BoxBerry Operational
90 days ago
100.0 % uptime
Today
Canpar Operational
90 days ago
100.0 % uptime
Today
Canada Post Operational
90 days ago
99.92 % uptime
Today
CouriersPlease Operational
90 days ago
100.0 % uptime
Today
DAI Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce Operational
90 days ago
100.0 % uptime
Today
DHL Express Operational
90 days ago
100.0 % uptime
Today
Dicom Canada Operational
90 days ago
100.0 % uptime
Today
Doordash Operational
90 days ago
100.0 % uptime
Today
DPD Operational
90 days ago
100.0 % uptime
Today
DRAGONFLY Operational
90 days ago
100.0 % uptime
Today
Fastway Couriers Operational
90 days ago
100.0 % uptime
Today
FedEX Operational
90 days ago
99.81 % uptime
Today
GLS Operational
90 days ago
100.0 % uptime
Today
gofor Operational
90 days ago
100.0 % uptime
Today
ICS Operational
90 days ago
100.0 % uptime
Today
INTELCOM Operational
90 days ago
100.0 % uptime
Today
Japan Post Operational
90 days ago
100.0 % uptime
Today
Lasership Operational
90 days ago
100.0 % uptime
Today
Loomis Operational
90 days ago
100.0 % uptime
Today
Lone Star Overnight Operational
90 days ago
100.0 % uptime
Today
Metroland Operational
90 days ago
100.0 % uptime
Today
Midland Operational
90 days ago
100.0 % uptime
Today
MyPost Business Operational
90 days ago
100.0 % uptime
Today
ONTIME Operational
90 days ago
100.0 % uptime
Today
Ontrack Operational
90 days ago
100.0 % uptime
Today
ParcelForce Operational
90 days ago
100.0 % uptime
Today
Purolator Operational
90 days ago
100.0 % uptime
Today
RavenForce Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
99.89 % uptime
Today
Rx2Go Operational
90 days ago
100.0 % uptime
Today
SDD Express Operational
90 days ago
100.0 % uptime
Today
Sendle Operational
90 days ago
100.0 % uptime
Today
Spee-Dee Operational
90 days ago
99.93 % uptime
Today
Spring GDS Operational
90 days ago
100.0 % uptime
Today
Supreme Systems Operational
90 days ago
100.0 % uptime
Today
Supreme Systems (Powered by DataTrac) Operational
90 days ago
100.0 % uptime
Today
TFORCE Operational
90 days ago
100.0 % uptime
Today
Uniuni Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
99.44 % uptime
Today
USPS Operational
90 days ago
99.88 % uptime
Today
Yodel Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance for Production - 27th April 2025 Apr 27, 2025 00:00-01:00 EDT

As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services PRODUCTION environment on Sunday, 2025-04-27 , 00:00 AM ET for 1 hours.

Description:
We will be making modifications to the Expedited Delivery Services PRODUCTION environment which will improve overall performance and stability. You may notice issues with Shipment and Rate APIs during this period.

Start date/Time : 2025-04-27 00:00 AM ET
End date/ Time: 2025-04-27 01:00 AM ET

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.
Posted on Apr 23, 2025 - 07:11 EDT
Apr 24, 2025
Scheduled Maintenance for Production - 23rd April 2025
Completed - The scheduled maintenance has been completed.
Apr 24, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 22:30 EDT
Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services PRODUCTION environment on Wednesday, 2025-04-23 , 10:30 PM ET for 8 hours.

Description:
We will be making modifications to the Tracking Services on the PRODUCTION environment which will improve overall performance and stability. Please note, this change is limited to the Track API will not affect the Shipment / Rate APIs.

Start date/Time : 2025-04-23 10:30 PM ET
End date/ Time: 2025-04-24 06:30 AM ET

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.
Apr 22, 08:31 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 24, 03:17 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 24, 03:08 EDT
Apr 23, 2025
UPS Service Disruption Observed for v2/shipments/multipiece/rate.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 23, 18:00 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 23, 17:49 EDT
UPS Service Disruption Observed for v2/shipments/multipiece/rate.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 23, 16:09 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 23, 15:59 EDT
Apr 22, 2025
UPS Service Disruption Observed for Multiple Services.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 22, 12:39 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment and CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 22, 12:28 EDT
UPS Service Disruption Observed for Multiple Services.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 22, 09:28 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment and RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 22, 09:17 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 22, 08:55 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 22, 08:46 EDT
Apr 21, 2025
UPS Service Disruption Observed for v2/shipments/multipiece/rate.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 21, 23:10 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 21, 22:55 EDT
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Apr 21, 20:51 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Apr 21, 20:42 EDT
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Shipping API - Incident Quick Close
Resolved - For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.
Apr 18, 23:27 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 18, 07:44 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 18, 07:35 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 18, 07:33 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 18, 07:24 EDT
Apr 17, 2025
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Apr 17, 21:36 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Apr 17, 21:27 EDT
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Apr 17, 21:26 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Apr 17, 21:17 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 17, 11:35 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 17, 11:26 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 17, 11:18 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 17, 11:09 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 17, 07:53 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 17, 07:44 EDT
Shipping API - Incident Quick Close
Resolved - For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.
Apr 17, 06:53 EDT
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Apr 17, 04:57 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Apr 17, 04:48 EDT
Apr 16, 2025
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 16, 20:46 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 16, 20:36 EDT
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Apr 16, 19:44 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Apr 16, 19:31 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 16, 13:32 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 16, 13:13 EDT
UPS Service Disruption Observed for v2/shipments/multipiece/rate.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 16, 12:30 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 16, 12:21 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 16, 11:44 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 16, 11:38 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 16, 10:52 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 16, 10:43 EDT
Merchant Portal - Incident - Initial Notification
Resolved - We experienced a technical issue earlier today. At this time we see full functionality in the Expedited Merchant Portal. We continue to closely monitor the situation.
Apr 16, 06:10 EDT
Investigating - We are currently experiencing technical issues with our PB Expedited Merchant Portal on the Production environment that may prevent you from using all features of the Expedited Delivery Services.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation. We will send you an update as quickly as possible.
Apr 16, 05:09 EDT
UPS Service Disruption Observed for CreateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 16, 02:35 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 16, 02:26 EDT
Apr 15, 2025
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 15, 20:34 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 15, 20:25 EDT
UPS Service Disruption Observed for RateShipment.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 15, 18:38 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 15, 18:31 EDT
UPS Service Disruption Observed for v2/shipments/multipiece/rate.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 15, 15:47 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 15, 15:37 EDT
UPS Service Disruption Observed for v2/shipments/multipiece/rate.
Resolved - UPS have resolved the issue and all services are functional now.
Apr 15, 15:33 EDT
Investigating - Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Apr 15, 15:24 EDT
Service Disruption observed for ShipAccel Application for USA region
Resolved - This incident has been resolved.
Apr 15, 13:27 EDT
Investigating - We are currently experiencing technical issues with our ShipAccel for USA region.
Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
Apr 15, 12:59 EDT
Apr 14, 2025

No incidents reported.

Apr 13, 2025
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Apr 13, 02:16 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Apr 13, 02:07 EDT
Apr 12, 2025
FedEx Service Disruption Observed for RateShipment.
Resolved - FedEx have resolved the issue and all services are functional now.
Apr 12, 22:45 EDT
Investigating - Failures are being observed for FedEx carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with FedEx and we will update as we make progress.
Apr 12, 22:36 EDT
Apr 11, 2025
Shipping API - Incident Quick Close
Resolved - For a brief time today, Pitney Bowes Expedited Delivery Services experienced a disruption in service. The issue was resolved very quickly and all Shipping APIs are performing normally at this time.
Apr 11, 18:56 EDT
Royal Mail Service Disruption Observed for RateShipment.
Resolved - Royal Mail have resolved the issue and all services are functional now.
Apr 11, 12:32 EDT
Investigating - Failures are being observed for Royal Mail carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.
Apr 11, 12:23 EDT
Apr 10, 2025
Pitney Bowes Maintenance - Scheduled Maintenance for Sandbox - 9th April 2025
Completed - The scheduled maintenance has been completed.
Apr 10, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 20:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 9, 14:24 EDT
Scheduled - As part of our ongoing effort to strengthen our Expedited Delivery Services infrastructure, we will be performing system maintenance in our Expedited Delivery Services Sandbox environment on Wednesday, 2025-04-09 08:00 PM ET for 6 hours.

Description:
We will be making modifications to the Expedited Delivery Services Sandbox environment which will improve overall performance and stability.

Start date/Time : 2025-04-09 08:00 PM EST
End date/ Time: 2025-04-10 02:00 AM EST

If you experience any other issues during the maintenance window, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.
Apr 9, 14:23 EDT
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