Login delays with SP360 application

Incident Report for Pitney Bowes

Resolved

The issue is resolved now and the login service is back to normal.

Posted Oct 30, 2024 - 12:04 EDT

Investigating

We are again observing login delay issue.
We are actively investigating and working towards remediation if this slowness.

Posted Oct 30, 2024 - 11:08 EDT

This incident affected: PitneyAnalytics (PitneyAnalytics USA, PitneyAnalytics Canada), Shipping (PitneyShip & PitneyShip Pro USA, PitneyShip Pro Canada, PitneyShip & PitneyShip Pro Europe, PitneyShip Pro UK, PitneyShip Enterprise USA, PitneyShip Enterprise Europe, ShipAccel USA), and PitneyTrack & Lockers (PitneyTrack USA, PitneyTrack Canada, PitneyTrack Europe, PitneyTrack UK, PitneyTrack ANZ, ParcelPoint USA, ParcelPoint Canada).