USPS Service Disruption Observed for CreateShipment & RateShipment

Incident Report for Pitney Bowes

Resolved

This incident has been resolved.

Posted Sep 20, 2026 - 17:37 EDT

Investigating

Failures are being observed for USPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment, RateShipment.

Pitney Bowes Teams are actively working with USPS and we will update as we make progress.

Thanks
Client Support Tech Services

Posted Sep 20, 2026 - 13:01 EDT

This incident affected: eCommerce APIs (Shipping APIs) (Create Label, Get Rates).