The issue has been resolved, and all services are back to normal.
Posted Aug 15, 2026 - 15:46 EDT
Update
We are currently experiencing technical issues with our SP360 Platform for US and Canada region.
Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible
Posted Aug 15, 2026 - 15:35 EDT
Investigating
We are currently experiencing technical issues with our SP360 Platform for US and Canada region.
Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible
Posted Aug 15, 2026 - 15:30 EDT
This incident affected: PitneyAnalytics (PitneyAnalytics USA, PitneyAnalytics Canada), Shipping (PitneyShip & PitneyShip Pro USA, PitneyShip Pro Canada, PitneyShip Enterprise USA, ShipAccel USA, PitneyShip Enterprise Canada), PitneyTrack & Lockers (PitneyTrack USA, PitneyTrack Canada, ParcelPoint USA, ParcelPoint Canada), and SendPro Enterprise.
