UPS Service Disruption Observed for Multiple Services.
Incident
Report for Pitney Bowes
Resolved
UPS have resolved the issue and all services are functional now.
Investigating
Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v1/information/shipments/carrier-facility",
"header-accept-language" : "en-US",
"header-x-forwarded-proto" : "https",
"header-x-forwarded-port" : "443",
"header-x-forwarded-for" : "54.158.221.22, 10.97.161.23",
"header-Authorization" : "**************************************************************",
"header-x-real-ip" : "10.97.161.23",
"header-x-pb-transactionid" : "Rt6cKHOA0OsXIAwaztT5E",
"header-x-amzn-trace-id" : "Root=1-67c214c7-33e58b9015cc40e525c37c63",
"header-host" : "apis.gcs.pitneybowes.com",
"header-x-pb-partnerid" : "860786861",
"header-connection" : "upgrade",
"header-content-type" : "application/json",
"header-Content-Length" : "589",
"header-accept-encoding" : "gzip",
"header-user-agent" : "Go-http-client/2.0",
"originalRequest" : {"carrier":"UPS","address":{"cityTown":"Atlanta","countryCode":"US","postalCode":"48060","residential":false,"lastVerifiedDate":"0001-01-01T00:00:00Z"},"specialServices":[{"specialServiceId":"DROP_OFF","fee":0}],"carrierFacilityOptions":[{"name":"NUMBER_OF_FACILITIES","value":"50"},{"name":"FACILITY_WITHIN_RADIUS","value":"5"},{"name":"UOM_CODE","value":"MI"}],"carrierAccounts":[{"parameters":[{"name":"ACCOUNT_NUMBER","value":"7yy565"},{"name":"USER_ID","value":"a5728ebe1f191211"},{"name":"PASSWORD","value":"SV:1gT^epnI/@!.mbAVR, v1/information/shipments/carrier-facility",
"header-accept-language" : "en-US",
"header-x-forwarded-proto" : "https",
"header-x-forwarded-port" : "443",
"header-x-forwarded-for" : "18.215.141.79, 10.97.145.79",
"header-Authorization" : "**************************************************************",
"header-x-real-ip" : "10.97.145.79",
"header-x-pb-transactionid" : "HDicNN6KnFPu6DrUcuhMX",
"header-x-amzn-trace-id" : "Root=1-67c214d0-10de8602095620e34b27022f",
"header-host" : "apis.gcs.pitneybowes.com",
"header-x-pb-partnerid" : "860786861",
"header-connection" : "upgrade",
"header-content-type" : "application/json",
"header-Content-Length" : "591",
"header-accept-encoding" : "gzip",
"header-user-agent" : "Go-http-client/2.0",
"originalRequest" : {"carrier":"UPS","address":{"cityTown":"Atlanta","countryCode":"US","postalCode":"48060","residential":false,"lastVerifiedDate":"0001-01-01T00:00:00Z"},"specialServices":[{"specialServiceId":"DROP_OFF","fee":0}],"carrierFacilityOptions":[{"name":"NUMBER_OF_FACILITIES","value":"50"},{"name":"FACILITY_WITHIN_RADIUS","value":"100"},{"name":"UOM_CODE","value":"MI"}],"carrierAccounts":[{"parameters":[{"name":"ACCOUNT_NUMBER","value":"7yy565"},{"name":"USER_ID","value":"a5728ebe1f191211"},{"name":"PASSWORD","value":"SV:1gT^epnI/@!.mbAVR and v1/information/shipments/carrier-facility",
"header-accept-language" : "en-US",
"header-x-forwarded-proto" : "https",
"header-x-forwarded-port" : "443",
"header-x-forwarded-for" : "54.158.221.22, 10.97.161.23",
"header-Authorization" : "**************************************************************",
"header-x-real-ip" : "10.97.161.23",
"header-x-pb-transactionid" : "NhKB24QJkpHoZGSWjY5fN",
"header-x-amzn-trace-id" : "Root=1-67c214cb-430bf94f59d06ba7781ea585",
"header-host" : "apis.gcs.pitneybowes.com",
"header-x-pb-partnerid" : "860786861",
"header-connection" : "upgrade",
"header-content-type" : "application/json",
"header-Content-Length" : "590",
"header-accept-encoding" : "gzip",
"header-user-agent" : "Go-http-client/2.0",
"originalRequest" : {"carrier":"UPS","address":{"cityTown":"Atlanta","countryCode":"US","postalCode":"48060","residential":false,"lastVerifiedDate":"0001-01-01T00:00:00Z"},"specialServices":[{"specialServiceId":"DROP_OFF","fee":0}],"carrierFacilityOptions":[{"name":"NUMBER_OF_FACILITIES","value":"50"},{"name":"FACILITY_WITHIN_RADIUS","value":"10"},{"name":"UOM_CODE","value":"MI"}],"carrierAccounts":[{"parameters":[{"name":"ACCOUNT_NUMBER","value":"7yy565"},{"name":"USER_ID","value":"a5728ebe1f191211"},{"name":"PASSWORD","value":"SV:1gT^epnI/@!.mbAVR.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v1/information/shipments/carrier-facility",
"header-accept-language" : "en-US",
"header-x-forwarded-proto" : "https",
"header-x-forwarded-port" : "443",
"header-x-forwarded-for" : "54.158.221.22, 10.97.161.23",
"header-Authorization" : "**************************************************************",
"header-x-real-ip" : "10.97.161.23",
"header-x-pb-transactionid" : "Rt6cKHOA0OsXIAwaztT5E",
"header-x-amzn-trace-id" : "Root=1-67c214c7-33e58b9015cc40e525c37c63",
"header-host" : "apis.gcs.pitneybowes.com",
"header-x-pb-partnerid" : "860786861",
"header-connection" : "upgrade",
"header-content-type" : "application/json",
"header-Content-Length" : "589",
"header-accept-encoding" : "gzip",
"header-user-agent" : "Go-http-client/2.0",
"originalRequest" : {"carrier":"UPS","address":{"cityTown":"Atlanta","countryCode":"US","postalCode":"48060","residential":false,"lastVerifiedDate":"0001-01-01T00:00:00Z"},"specialServices":[{"specialServiceId":"DROP_OFF","fee":0}],"carrierFacilityOptions":[{"name":"NUMBER_OF_FACILITIES","value":"50"},{"name":"FACILITY_WITHIN_RADIUS","value":"5"},{"name":"UOM_CODE","value":"MI"}],"carrierAccounts":[{"parameters":[{"name":"ACCOUNT_NUMBER","value":"7yy565"},{"name":"USER_ID","value":"a5728ebe1f191211"},{"name":"PASSWORD","value":"SV:1gT^epnI/@!.mbAVR, v1/information/shipments/carrier-facility",
"header-accept-language" : "en-US",
"header-x-forwarded-proto" : "https",
"header-x-forwarded-port" : "443",
"header-x-forwarded-for" : "18.215.141.79, 10.97.145.79",
"header-Authorization" : "**************************************************************",
"header-x-real-ip" : "10.97.145.79",
"header-x-pb-transactionid" : "HDicNN6KnFPu6DrUcuhMX",
"header-x-amzn-trace-id" : "Root=1-67c214d0-10de8602095620e34b27022f",
"header-host" : "apis.gcs.pitneybowes.com",
"header-x-pb-partnerid" : "860786861",
"header-connection" : "upgrade",
"header-content-type" : "application/json",
"header-Content-Length" : "591",
"header-accept-encoding" : "gzip",
"header-user-agent" : "Go-http-client/2.0",
"originalRequest" : {"carrier":"UPS","address":{"cityTown":"Atlanta","countryCode":"US","postalCode":"48060","residential":false,"lastVerifiedDate":"0001-01-01T00:00:00Z"},"specialServices":[{"specialServiceId":"DROP_OFF","fee":0}],"carrierFacilityOptions":[{"name":"NUMBER_OF_FACILITIES","value":"50"},{"name":"FACILITY_WITHIN_RADIUS","value":"100"},{"name":"UOM_CODE","value":"MI"}],"carrierAccounts":[{"parameters":[{"name":"ACCOUNT_NUMBER","value":"7yy565"},{"name":"USER_ID","value":"a5728ebe1f191211"},{"name":"PASSWORD","value":"SV:1gT^epnI/@!.mbAVR and v1/information/shipments/carrier-facility",
"header-accept-language" : "en-US",
"header-x-forwarded-proto" : "https",
"header-x-forwarded-port" : "443",
"header-x-forwarded-for" : "54.158.221.22, 10.97.161.23",
"header-Authorization" : "**************************************************************",
"header-x-real-ip" : "10.97.161.23",
"header-x-pb-transactionid" : "NhKB24QJkpHoZGSWjY5fN",
"header-x-amzn-trace-id" : "Root=1-67c214cb-430bf94f59d06ba7781ea585",
"header-host" : "apis.gcs.pitneybowes.com",
"header-x-pb-partnerid" : "860786861",
"header-connection" : "upgrade",
"header-content-type" : "application/json",
"header-Content-Length" : "590",
"header-accept-encoding" : "gzip",
"header-user-agent" : "Go-http-client/2.0",
"originalRequest" : {"carrier":"UPS","address":{"cityTown":"Atlanta","countryCode":"US","postalCode":"48060","residential":false,"lastVerifiedDate":"0001-01-01T00:00:00Z"},"specialServices":[{"specialServiceId":"DROP_OFF","fee":0}],"carrierFacilityOptions":[{"name":"NUMBER_OF_FACILITIES","value":"50"},{"name":"FACILITY_WITHIN_RADIUS","value":"10"},{"name":"UOM_CODE","value":"MI"}],"carrierAccounts":[{"parameters":[{"name":"ACCOUNT_NUMBER","value":"7yy565"},{"name":"USER_ID","value":"a5728ebe1f191211"},{"name":"PASSWORD","value":"SV:1gT^epnI/@!.mbAVR.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
This incident affected: Carriers (UPS).