Intermittent Service Disruption observed for Shipping for USA region via UPS carrier .

Incident Report for Pitney Bowes

Resolved

The issue has been resolved and all services are back to normal.

Posted Jul 01, 2025 - 17:07 EDT

Identified

Our Outage Response Team has identified the cause and working toward resolution. Further updates to follow.

Posted Jul 01, 2025 - 16:08 EDT

Investigating

We are currently experiencing technical issues with our Shipping for USA region via UPS carrier.
Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

Posted Jul 01, 2025 - 15:21 EDT

This incident affected: Shipping (PitneyShip & PitneyShip Pro USA, PitneyShip Enterprise USA, ShipAccel USA) and Shipping360 APIs (Shipment, Address, Carrier Account, Manifest, Multipiece APIs, Payment, Pickups, Print, Shipment By Rate Shop, Tracking, Batch, Cost Account Management, Location).