Shipping API - Incident Quick Close

Incident Report for Pitney Bowes

Resolved

We would like to inform you that we experienced an issue in our Test environment (Sandbox) over the weekend that impacted Rate/CreateShipment.

Our team has successfully resolved the issue today, and all services are now fully operational and functioning as expected.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding while we worked to restore the environment.

Please let us know if you notice any further issues or have any questions.

Posted Sep 07, 2026 - 04:32 EDT

This incident affected: eCommerce APIs (Shipping APIs) - Sandbox (Create Label, Get Rates).