UPS Rating and Shipping Services Disruption

Incident Report for Pitney Bowes

Resolved

The issue is resolved, and services are back to normal now.
Posted Jul 25, 2024 - 15:14 EDT

Update

We are continuing to investigate this issue.
Posted Jul 25, 2024 - 13:26 EDT

Investigating

Failures are being observed for Rating and CreateShipment calls with UPS carrier.
Teams are actively working with UPS towards resolution.
Posted Jul 25, 2024 - 12:46 EDT
This incident affected: Carriers (UPS).