Expedited Delivery Services - Incident - Initial Notification

Incident Report for Pitney Bowes

Resolved

We experienced a technical issue earlier today. We are no longer receiving errors from USPS. At this time we see full functionality in the Expedited Delivery Services. We continue to closely monitor the situation.

Posted Jun 22, 2026 - 18:05 EDT

Investigating

We are currently experiencing technical issues with our PB Expedited Delivery Services PRODUCTION environment due to timeout errors from USPS that may prevent you from using some features of the Expedited Delivery Services.

Our Emergency Response Team is working with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

Posted Jun 22, 2026 - 16:48 EDT

This incident affected: eCommerce APIs (Shipping APIs) (Create Label, Get Rates).