Fedex Service Disruption Observed for RateShipment.

Incident Report for Pitney Bowes

Resolved

The issue has been resolved, and all services are back to normal.

Posted May 15, 2026 - 10:15 EDT

Investigating

Failures are being observed for Fedex carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with Fedex and we will update as we make progress.

Posted May 15, 2026 - 09:00 EDT

This incident affected: Shipping (PitneyShip & PitneyShip Pro USA, PitneyShip Pro Canada, PitneyShip Enterprise USA, ShipAccel USA, PitneyShip Enterprise Canada), FedRAMP (PitneyShip & PitneyShip Pro), and Shipping360 APIs (Shipment, Carrier Account, Shipment By Rate Shop, Cost Account Management).