AWS Service Outage for us-east-1 region impacting multiple products and services across PB

Incident Report for Pitney Bowes

Resolved

AWS experienced a major outage in the US East-1 region, impacting 60 critical AWS-managed services. As a result, several Pitney Bowes applications hosted in this region were currently affected. Currently, all impacted services are coming back up since 5:15am EST
Posted Oct 20, 2025 - 06:04 EDT
This incident affected: Shipping (PitneyShip & PitneyShip Pro USA).