Expedited Delivery Services - Incident - Initial Notification
Incident
Report for Pitney Bowes
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Update
USPS is still actively working to resolve the issue. We have seen a resolution for some clients but not all. We will continue to monitor the situation closely and provide updates as soon as new information becomes available.
Update
USPS is still actively working to resolve the issue. We have seen a resolution for some clients but not all. We will continue to monitor the situation closely and provide updates as soon as new information becomes available.
Update
USPS is still actively working to resolve the issue. We will continue to monitor the situation closely and provide updates as soon as new information becomes available.
Update
USPS has provided an update and is actively working toward a resolution. They are targeting resolution in 2 hours.
We will continue to monitor the situation closely and provide updates as new information becomes available.
We will continue to monitor the situation closely and provide updates as new information becomes available.
Update
The USPS has identified the root cause and they are working on a solution. At this time, no estimated time for resolution (ETA) has been provided. We are closely monitoring the situation and will continue to share updates as soon as new information becomes available.
Update
USPS has identified the root cause of the issue and is actively working on a fix. At this time, there is no estimated time for resolution, but their teams are engaged and working to restore normal service as quickly as possible.
We are closely monitoring the situation and coordinating with USPS. We will continue to keep this page updated with the most recent information and any significant developments as they become available.
We are closely monitoring the situation and coordinating with USPS. We will continue to keep this page updated with the most recent information and any significant developments as they become available.
Investigating
We are currently experiencing a technical issue in our PB Expedited Delivery Services Production environment, which may impact certain Expedited Delivery Services features, including direct integrations with USPS.
Our team is actively working with USPS to investigate the issue and determine the full scope of the impact. The Emergency Response Team has been engaged and is working to restore normal API operations as quickly as possible.
We will continue to provide updates as more information becomes available. We apologize for any inconvenience and appreciate your patience while we work to resolve this issue.
Our team is actively working with USPS to investigate the issue and determine the full scope of the impact. The Emergency Response Team has been engaged and is working to restore normal API operations as quickly as possible.
We will continue to provide updates as more information becomes available. We apologize for any inconvenience and appreciate your patience while we work to resolve this issue.
This incident affects: eCommerce APIs (Shipping APIs) (Create Label, Get Rates).